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We provide our customers amazing support. We grow the same way our clients do: by providing a superior service that people recommend to their friends. The Support positions at Jane involve handling phone and email correspondence from either current or interested users, running online demos by request, and possibly attending some conferences.
Jane offers client-friendly online booking, flexible scheduling, customizable charting, insurance management features, integrated payments, and more. Check out jane.app to learn how Jane can help you delight your clients while reducing your admin workload.
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Jane. Clinics, Practices, Studios. Ready to take on the day with Jane? Search your practice name to sign in: Sign in to my clinic/practice/studio. Patients & Clients. Looking to book an appointment? Here’s how to get started: Search clinic/practice/studio. Let’s get you to where you need to be.
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Mar 11, 2024 · Need Answers Fast? Find what you need here. Jane Pay FAQs Mar 11, 2024. Jane Gold FAQs Apr 12, 2024. Jane Account Management Jan 31, 2024. Shopping & Ordering on Jane Jan 31, 2024.
Email and Chat Support. When emailing and chatting with us, should you need to send us a screenshot, video, or gif through email or chat support, we do recommend enabling Privacy Mode which will blur patient names and sensitive details, to ensure privacy of sensitive information.
Contact to Book. 4 min read. Practice Plan Thrive Plan. Do you need to approve bookings before they get scheduled? Jane’s Contact to Book setting lets you show your availability online, but prompts patients to call you to schedule their appointment so you can approve the time.
Great customer service and there are a lot of users, so questions about how Jane can help your practice can easily be answered via social media and their support team. We have a complicated practice, that also includes medical services that are billable to our provincial health insurance, which Jane is not integrated with.
