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related to: live chat support freeDeliver more personalized messages to your site visitors and exceed their support needs. Use HubSpot to answer questions from your customers quickly and efficiently.
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Jan 22, 2024 · 4. 3CX. Image source. 3CX is a fully customizable, omnichannel live chat platform that offers a free plan for up to 10 users. With this software, agents are able to connect to Facebook and WhatsApp to view and respond to messages within the same 3CX interface.
Mar 3, 2021 · 8. ThriveDesk. ThriveDesk is a live chat assistant specially built for ecommerce websites that allows you to offer more human customer support. You can reach more customers with a slew of built-in features including instant reply, file sharing from the chat widget, emojis, satisfaction surveys, reports for your ecommerce sales tracking, and ...
HubSpot- Respond.io
- Clickdesk
- Tidio. Ratings: 4.7/5 ⭐️ (1,400+ reviews) Let’s be clear—just because you are reading this ranking on our blog, it doesn’t mean we will go on and on about how great our tool is.
- HubSpot Chat. Ratings: 4.4/5 ⭐️ (1,870+ reviews) An OG of inbound marketing provides a free live online chat feature that connects directly to their customer relationship management system (CRM).
- LiveAgent. Rating: 4.5/5⭐️ (1,445+ reviews) LiveAgent is a full-blown help desk software that offers a CRM, a ticket management system, and a call center.
- Drift. Rating: 4.4/5⭐️ (930+ reviews) This free live chat app will be loved by large-sized companies that focus on omnichannel sales and account-based marketing.
- HubSpot. HubSpot's Service Hub includes a variety of customer service and support tools that can be used to create an omni-channel experience. One of its most notable features is its live chat and conversations inbox that allows users to centralize email, phone, and chat cases into one accessible location.
- LiveChat. LiveChat is a messaging app that offers a variety of unique features for its live chat service. It can be integrated with most CRM's and website platforms.
- MobileMonkey. Giving customers the ability to use the chat app that’s already on their phone means that they’ll start more conversations with you. And when customers use live chat in their customer journey, it leads to more downstream revenue.
- HelpCrunch Live Chat. HelpCrunch is an all-in-one customer support solution offering robust live chat features. Support managers can adjust the chat widget’s look by tweaking its colors, buttons, icons, and wallpapers.
- Help Scout. Best live chat tool for complete customer service. Help Scout offers a great solution for those looking to start using chat. Help Scout's messaging widget, Beacon, lets you provide live chat support, serve customers relevant knowledge base articles, and provide customers with a way to email you when live support isn't available.
- Olark. Best live chat tool for advanced chat needs. Olark is a dedicated chat tool with lots of advanced features for teams that are planning to use live chat heavily.
- Gladly. Best automated chat and ticket resolution. Gladly is a customer service platform that offers live chat as one of its supported channels. Some of their chat experience's main features include proactive messaging, priority routing based on landing page, chat typing indicators, channel-specific reporting, URL tracking, and the ability to accept secure payments via chat.
- Userlike. Best live chat tool for combining personal support and AI service automation. If you're looking for a professional, all-in-one solution for live chat and customer messaging, then Userlike is the right choice.
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Apr 19, 2024 · The free live chat support software features multilingual capabilities, allowing businesses to communicate in over 45 languages. Additionally, support agents can create a library of pre-written responses to answer common customer questions. In addition to its live chat features, tawk.to offers a free customizable knowledge base.
The green widget you see below this text is the tawk.to live chat widget, if you click it you will see the window maximize and you will be able to chat with the tawk.to team 24×7-365. You can add a chat widget like this on your own site, with your own custom colors, messages, size, position and language. Click the widget and give it a try!
