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  1. Mar 4, 2024 · Our phone representatives use the exact same information we provide to you in our automated refund tools. Our representatives do not have additional information beyond what you can learn by calling our automated phone line (518-457-5149) or using the Check Your Refund Status tool.

  2. Due to high email volume, it could take up to 3 business days to respond to your e-mail question. We can answer your questions by email, but please note this email system is not secure. Do not include personal tax account information such as Social Security numbers or billing and payment amounts. We're committed to protecting the privacy of ...

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  4. New York Tax Office – Individuals : Personal Income Tax Refund Information; Personal Income Tax Information Center; 1099-G information; Disagree with your personal income tax bill; Disagree with your personal income tax refund; Metropolitan Commuter Transportation Mobility Tax; 518-457-5149 518-457-5181 518-457-5181 518-485-9791 518-485-6549 ...

  5. Learn about: Audits, bills, collections | Late filing/ payment. 518-457-5434. 8:30 a.m. – 4:30 p.m. Child Support Enforcement. Note: We can only speak with you about your collection case. Also see: Division of Child Support Enforcement. 518-485-6820. 8:30 a.m. – 4:30 p.m. Offer in Compromise Office.

  6. Visit the Department of Taxation and Finance website. Download State tax forms. Learn about Tax Warrants. By Phone. Agency: New York State Department of Taxation and Finance. Phone Number: (518) 457-5181. Business Hours: Monday - Friday: 8:30 AM - 4:30 PM.

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