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Nov 28, 2022 · Key Takeaways. Shark steam mops may encounter several problems, including water leakage, steam not generating, and inadequate heat production. Common issues can be caused by a variety of factors, including a damaged water tank or inlet hose, a faulty heating element, or a short power cord.
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This article contains the Troubleshooting Guide for the S7000 Series Shark® Steam & Scrub Steam Mop. This supports the following product SKUs: S7000, S7000AMZ, S7000C, S7001, S7020, S7001TGT, QM7003QMT, QM7003QNV, QM7003QPL and QM7003QST.
Here are some tips to troubleshoot common problems with your Shark steam mop: Not producing steam: Check if the water tank is filled and properly attached. If it is, try cleaning the nozzle with a paper clip and vinegar solution. Not heating up: Make sure the power cord is securely plugged in and the outlet is working.
S1000 Series Shark® Steam Mop Troubleshooting Guide. This article contains the Troubleshooting Guide for the S1000 Series Shark® Steam Mop. This supports the following product SKUs S1000, S1000A, S1000C, S1000WM, S1001C and S1200.
- Shark steam mop will not turn on. If your Shark steam mop will not turn on, check to see if the machine is properly plugged into the wall socket, and that the socket is properly working.
- Shark steam mop is not steaming. Before you panic, make sure there is enough water in the Shark steam mop’s tank. No water means no steam. If there is no water in the tank (or not enough of it), simply add water to the tank.
- Cannot select steam setting (flashing blue light remains on) If you have already plugged in your Shark steam mop but you cannot select a steam setting, unplug the machine and try a different electrical outlet.
- Shark steam mop leaves water on the floor. Your Shark steam mop leaves water on the floor because the microfiber cleaning pad is dirty and soaked through.
This article contains the Troubleshooting Guide for the S3501 Series Shark® Steam Pocket® Mop. This supports the following product SKUs S3501, S3501C, S3501CO, S3501N, S3501SPN, S3501WM_N2, S3501WM_N3, S3501WMZ, S3502C, and S3504AMZ.
Check to insure that the steam mop is plugged into a working outlet. You will notice a blinking blue light on the front of the device when plugged in correctly. If the light fails to come on then try to plug into a different outlet. If the light still does not come on, call the Shark Professional Customer Care at 1-800-798-7398.
