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  1. Phone Numbers Please select a state. If your state is not listed or your accident occurred outside of our operating area, please contact us at 1-800-SHELTER ( 1-800-743-5837 ) to find out where your claim will be handled.

    • Claims Central

      Shelter’s team of claims adjusters is ready to assist with...

    • Auto Claims

      If you need to make a claim, call 1-800-SHELTER...

    • Claims Office

      Shelter Insurance-Claims P.O. Box 6008 ... Physical Address...

    • Storm Claims

      What should you do after a severe storm? We've got a few...

    • Kentucky

      Kentucky - Claims Office | Shelter Insurance®

    • Tennessee

      Tennessee - Claims Office | Shelter Insurance®

    • Kansas

      Kansas - Claims Office | Shelter Insurance®

    • Colorado

      Colorado - Claims Office | Shelter Insurance®

    • Claims Quick Estimate Process

      You can do this by calling 1-800-SHELTER (1-800-743-5837) or...

  2. But the good news is that with Shelter's dedicated claims team it couldn't be easier to get everything back in order. At Shelter, we pride ourselves on our fast and fair claims service. Our promise to always be there for you is backed by our proven financial strength and our passion for serving those who depend on us for insurance protection.

  3. 1-800-SHELTER (1-800-743-5837) Fax: 1-888-742-5671 (Include claim number) Frequently Asked Questions ..............................1-3. Catastrophe Claims Process ...............................4-5. The Estimate and Payment .................................6-7.

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  4. Apr 1, 2024 · You can do this by: Calling their 24/7 claim hotline at 1-800-SHELTER (1-800-743-5837) Filing a claim online through their user-friendly website ( https://www.shelterinsurance.com/claims/file) Contacting your local Shelter Insurance agent.

  5. Jan 26, 2024 · You can call the Shelter Insurance phone number — 800-743-5837 — to buy a policy, ask questions about your coverage or file a claim. For roadside assistance, drivers can call 855-817-6510. Customers can also file a claim on the Shelter Insurance website.

  6. Contact Shelter Insurance Companies in person or by e-mail or phone.

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