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Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more.
Check your bill if you were a Time Warner Cable or Bright House Network customer to see if you still lease a modem. If so, contact Spectrum to migrate to a new plan. Why does Spectrum charge a WiFi fee?
- Spectrum’s fastest plan reaches up to 1,000 Mbps, so you need a router with a 2.5 Gbps WAN port to get that speed. Otherwise, a router with a 1 Gbp...
- Spectrum does not offer a free modem or gateway for you to keep forever and ever. It lends you a modem or gateway rent-free until you cancel your c...
- You may see a monthly Internet Modem Lease charge if you never migrated your Time Warner Cable or Bright House Networks plan to an official Spectru...
- Spectrum charges a monthly WiFi Service fee whether you have Spectrum’s standalone router or its wireless gateway. This fee is highly annoying beca...
- Spectrum displays “up to” next to its plan’s speed because the maximum isn’t guaranteed for several reasons. Technically, Spectrum uses a hybrid fi...
- Wireless speeds fluctuate no matter what you get from Spectrum’s connection. You may get 650 Mbps in one second and 600 Mbps in another during a si...
- Wired connections have hardware and software overhead that reduces your maximum bandwidth. Technically, a Gigabit Ethernet port has a theoretical s...
Spectrum Internet consists of cable networks previously used by Charter Cable, Time Warner Cable, and Bright House Networks. Spectrum Mobile utilizes Charter’s cable internet infrastructure and Verizon’s 4G and 5G networks.
- Kevin Parrish
- Spectrum offers mostly cable internet and some fiber-to-the-premises internet.
- You can self-install Spectrum Internet for $24.99, which includes service activation. Professional installation is also available at $59.99 for cus...
- Spectrum supplies a modem or gateway for free. WiFi costs $5.00 per month for Spectrum Internet and Spectrum Internet Ultra customers. Spectrum als...
- Spectrum uses the “wireless speeds may vary” disclaimer because WiFi fluctuates. You can see 600Mbps in one second and 550Mbps in another in just o...
- Spectrum uses the “up to” disclaimer because speeds are never consistent. Speeds fluctuate due to internet congestion, hardware issues in the neigh...
- You can check if Spectrum is available in your area by entering your zip code below. Search Providers near you Search Providers
We offer many convenient ways for you to pay your bill - online, using the My Optimum app, by phone, in person, or by mail. You can access your bill anytime at View my bill. Beware of Bill Payment Scams. Online v. Automatic Payments. Never miss a payment with Auto Pay.
Access your Cross account for Online Bill Pay, Technical Support, LifeLine Discount Information, and Internet Speed Tests.
Ways to Pay Your Bill Online at My Account: Visit My Account to pay by MasterCard, Visa, Discover, bank draft, or electronic Check. Access to My Account requires a username and password. Call 910-754-4311 to sign up. Automatic Credit/Debit:
Later, legacy Time Warner Cable and Bright House Networks services will also migrate to the new billing platform. Here are a few key pieces of information to help you plan for the transition: Existing services will continue to appear on your existing invoice (s) until we fully migrate to the new billing platform.
