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Why is my Alexa device not connecting to Wi-Fi?
How to get Alexa to work again?
Why is Alexa not connecting to the Internet?
Why is my Alexa not working?
Jun 23, 2023 · If that's okay, the problem could be in your hardware. Manually restart both the modem and wireless router, wait five minutes, then connect Alexa to Wi-Fi. Connectivity problems can sometimes be caused by network hardware, rather than the devices that connect to the network. Restart the Alexa-enabled device.
Jun 23, 2022 · Step 1: Restart your Echo device. Sometimes all it takes to get Alexa back online is to restart the device. Unplug the Echo device from power for 10 seconds and then plug it back in. Step 2:...
- Keyan Riddick
Note: If your device loses its Internet connection and won't reconnect, first try to Restart Your Alexa Enabled Device. If that doesn't work, or if your device has intermittent connectivity issues, try the following steps to resolve most Wi-Fi issues: Make sure that your Echo device is within 30 feet (or 10 meters) of your wireless router.
- Restart your devices. When you notice your device isn’t connected to your Wi-Fi network, the first step is to restart it. Simply power off and on your router and Alexa device.
- Check if the Router is turned on. If the device turns on successfully still without a Wi-Fi connection, move to the router. Make sure the router is on.
- Check if the device is within range. If both devices are on and functioning, the next thing to observe is the Wi-Fi range. You have to ensure your Alexa device is within your router’s range.
- Crowded Wi-Fi. A crowded Wi-Fi network can very easily distort and interrupt your internet connection. If you have many devices depending on the same Wi-Fi network, speed and connectivity are always compromised.
- Simon Batt
- Senior Author
- Check Your Internet Connection. Sometimes Alexa doesn’t have any problems connecting to your router, but the connection from the router to your ISP is down.
- Power-Cycle the Router. If your internet is perfectly fine, the fault may lie in your router. As such, give it a quick power cycle before you start editing Alexa’s settings.
- Power-Cycle Your Alexa Device. If your router is working okay, it’s time to do the same thing with your Alexa device. You won't find a power button on an Alexa device, so you’ll need to unplug it from the mains directly.
- Re-Enter the Router Details You Gave Alexa. Sometimes the Alexa and the router are just fine, but the router details you gave your device aren't working as well as they should be.
Mar 16, 2023 · Here's what to do when your Echo, Echo Dot®, or Alexa-enabled device is not connecting to the Internet. Confirm that your Wi-Fi network name and password are correct. If you're having trouble connecting your virtual assistant to the internet, you should first make sure the correct wireless network and password are set up on your device.
Jan 21, 2022 · 5 ways to get Alexa connected to Wi-Fi. 1. First, check another device – your phone, ideally – to see if it has an internet connection. Be sure to turn off mobile data to force it to use Wi-Fi and then open a web browser and check you can load web pages. This will tell you if it’s your Echo or your router.
