Urban Outfitters
Search results
For return instructions and to learn more about making a return or exchange, click here. Can I cancel or modify my order before it ships? As soon as we receive your order, we start working on it right away.
Please allow approximately 1-2 weeks for return processing. You will receive a refund notification from us when your return has been processed, and refunds will take an additional 3-5 business days to credit back to your original form of payment. Find out more about our return policy
After one year, we will no longer accept returns or exchanges. For online orders, the window for returns and exchanges will be determined by the delivery date of the shipped items. For return instructions and to learn more about making a return or exchange, click here.
Most returns will process in approximately 2–3 weeks, depending on your method of return. Additional processing delays may occur. You will receive an email when your return has been processed (be sure to check your spam folder).
Anthropologie is not responsible for shipping fees, lost returns or lost exchanges. Please allow approximately 2-3 weeks for processing. Additional processing delays may occur. You will receive an email notification when your request has been processed. Questions? Please call 1.800.309.2500 or email service@anthropologie.com.
Aug 8, 2022 · On August 1, 2022, Anthropologie updated its return policy. Furniture and home décor items can be returned up to 30 days after the purchase date. If returning in-store, you'll need the packing list or receipt, and the items will need to be in their original packaging.
We offer fast and free returns in our UK stores for most items* purchased at anthropologie.com/en-gb. You will need to provide the dispatch email with your order number when making the return. Your refund will be returned to your original method of payment, usually within 3-5 business days.
