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  1. Access utility rules & regulations, including utility service and connection fees. Outage Viewer. Stay up-to-date on the Citys outages using this interactive outage map.

  2. Here you can pay your City of Hamilton bills, Including utilities, taxes and even parking tickets. You can also make payments by phone or contacts our customer service.

  3. Here you can find information on how to make requests including bottled water requests and security & private area lighting requests. You can also discover how to report various problems including tree problems, power outages, and gas leaks.

  4. Hamilton Utilities are now accepting Google and Apple Pay! This new payment option is available when using a laptop, tablet, or mobile device to pay your utility bill.

  5. Online Account Registration. Did you know by registering for an online account in the Citys UtilityPay system you can save payment methods, link accounts, sign up for paperless billing, auto pay and more. With just a few simple steps your account will be registered.

  6. Make a secure payment 24/7 by calling: 844-813-4734 (have your account number handy) Go to www.hamilton-city.org, click UTILITY PAY to get started.

  7. Learn about available service line replacement programs for lead and undersized pipes, service line warranty programs, and steps you can take to make your home and yard more water efficient.

  8. Registering an Account. From the Hamiltoncity.org click on UtiltyPay , next click on Utility Bill Payment. On the account locater screen type your account number and at least the first 3 characters of your last name ‐ select search invoices.

  9. Welcome to the City of Hamilton Portal. All payments processed after 7:30 pm will be credited to the next business day. Balances not paid on or before the due date will be subject to a 15% penalty. Create An Account.

  10. Hamiltons rates are set to ensure safe and reliable services for residents and businesses. Our rates include fixed and usage based charges. The fixed charge recovers the cost of reading meters and billing and do not vary month to month.

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