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  1. Pay bills online: To pay online, or sign up for automatic or recurring payments, use E-Bill Express. By following the link, you will leave the City of San José website. Have your customer and account number from your bill statement ready. Pay bills by phone: To pay your bill by phone, 24 hours a day, call (866) 551-5253.

  2. Pay Online. New options are available to pay your bill online. With the new portal, you can pay your bill using your checking or savings account, credit card, Venmo, Apple Pay, Google Pay, PayPal, Pay by Text, and more! Effective September 18, 2023, you will need to register for a new account.

  3. Report a Water Emergency. Report a Sewer Overflow. Report Storm Drain Discharge Concerns. Look Up My Water Retailer. Pay My Water Bill with E-Bill Express

  4. To pay your bill online, or sign up for automatic or recurring payments, use E-Bill Express. By following this link, you will leave the City of San José website. Have your account number and amount ready. To pay your bill by phone 24 hours a day, call 866-551-5253. Paperless billing option is not available at this time.

  5. If you’re struggling to pay your water bill, we’re here to help! From CAP to our flexible payment plans and easy new online pay portal, we will work with you. Contact us at (408) 279-7900 or customer.service@sjwater.com

  6. Look up your water retailer. Billing. Visit the Pay My Muni Water Bill page to view the many ways to pay your Municipal Water System water bill. Open or Close Account. To start or stop service, contact Customer Service: Phone: (408) 535-3500; In person (Monday-Friday, 8:00 a.m. to 5:00 p.m.): 200 E. Santa Clara St., 1st Floor Tower, San José ...

  7. The San José Municipal Water System delivers clean and reliable drinking water to more than 100,000 people in San José. Learn more about its water supply, water quality, paying your bill, rates and service installation.

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