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  1. According to a survey of U.S. consumers commissioned by CVS Health [i], timing, convenience and scheduling were cited as important factors when choosing when and where to get a flu vaccine. Other findings include: 75% of people who plan to receive their flu shot, plan to do so before November.

  2. www.cvshealthsurvey.com

  3. Apr 8, 2024 · CVS Health has made a concerted effort to connect the feedback it collects — the good, the bad and the ugly — with its own associates, executives and the customers themselves. To support this move toward true closed-loop feedback (CLF), the retailer moved to a single customer experience platform and made NPS (net promoter score) its ...

  4. survey.medallia.comMedallia

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  5. Apr 16, 2024 · In a recent podcast, leaders from Deloitte Digital and CVS Health shared insights on how they are working together to quickly close the loop on customer feedback to better personalize care, respond faster to service recovery opportunities and build trust.

  6. Measure the satisfaction of our PBM clients twice through a web-based survey and used their feedback to improve our services and client relationships, resulting in 98 percent of clients reporting they were satisfied with our services.

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  8. Aug 14, 2018 · Flu vaccine now available at CVS Pharmacy and MinuteClinic locations nationwide. WOONSOCKET, R.I., Aug. 14, 2018 /PRNewswire/ -- Marking the start of flu vaccine availability, a new survey from CVS Health (NYSE:CVS) released today found that one in five (22 percent) of consumers surveyed who didn't get a flu vaccine last year say that knowledge ...

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