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To contact Etsy’s customer service, select the Contact support button and we can help you with account, shop, or purchasing issues. We’ll connect you with the type of support that’s the best fit for your specific question: chat, phone, or email.
How can we help? Having problems with an order? Reach out to the seller with a help request. Get help with an order.
How to Report an Item or Shop. How to Reinstate Your Suspended Account. How to Report Intellectual Property Infringement. Why Was My Notice of Infringement Rejected? Reporting Security Bugs. Contacting Etsy.
If you need help with an order, the seller you purchased your order from is the best person to help you. Sellers can help if you need to: Check your order status. Update your shipping address. Make a change to your order. Request a refund, return, or exchange. Request a cancellation.
Etsy Help. Submit a request. Back. Get Help. Please choose your issue below-Default Ticket FormHC Contact PageMoving from DaWanda to EtsyHC Contact PageUS Tax FormHC Contact Form Simplified CloneHC Contact PageTesting - Etsy Purchase Protection | Seller Post Case Review (July 2022)HC Magic Link. Footer.
You can check the shipping status of your order on Etsy.com or the Etsy app. If the seller added a tracking number, you can use that to get detailed information about the package’s movement through the shipping carrier.
Mar 12, 2024 · While Etsy doesn’t have a customer service line, you can get in touch with them through their website. They’re available 24/7 by chat, or you can send them a message for a more detailed and specific issue.
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How to Contact a Shop. Quick answer. If you need help with your order: Choose your order. If the order's maximum estimated delivery date has passed, and you've contacted the seller for help more than 48 hours ago, choose Open a case so Etsy can help you.
How to Contact Etsy Support. How to Report an Item or Shop. How to Reinstate Your Suspended Account. How to Report Intellectual Property Infringement.
Create a great customer experience in your Etsy shop. Customer service starts the moment a shopper first chooses your listing. Your product alone isn’t enough to help a shopper decide to make a purchase.
