Allegheny Energy
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The Illuminating Company serves more than 700,000 customers in northeast Ohio. How can we help you today?
May 1, 2024 · View a summary of the various methods by which a customer can pay their bill, including online, phone, payment agencies, and mail. One-Time Bank Account Payment. Pay your electric bill anytime using your bank account online or by phone. One-Time Credit Card Payment.
Email Us. If you have a more specific question or require additional assistance, please complete the form below. We will make every attempt to respond to your email within two business days. Do not use this form to report a power outage. Call 1-888-LIGHTSS (1-888-544-4877) or report your outage online. Question or Comment.
Apr 25, 2024 · We Can Help. There are many reasons you or someone you know may need help with home energy costs. We understand and can offer a variety of programs to help you budget your monthly payments, pay winter heating bills, catch up on past-due payments, or avoid service disconnection.
Apr 15, 2024 · Pay your bill online. View your billing and payment history. Check your account balance. Set up recurring payments. Track and analyze your energy usage. Receive email and text alerts. Manage your accounts. Submit your meter reading. Check your outage status.
Oct 6, 2022 · FirstEnergy's Ohio utilities, including The Illuminating Company, recently filed a plan with the Public Utilities Commission of Ohio (PUCO) that would expand smart grid technology investments.
Mar 2, 2022 · Residents are also encouraged to contact their utility's customer service team at 1-800-589-3101 (Illuminating Company), 1-800-633-4766 (Ohio Edison) or 1-800-447-3333 (Toledo Edison), Monday...
Apr 20, 2023 · Illuminating Company customers can get this deal at 6.2 cents, while those in Ohio Edison area will pay 6.3 cents (it can vary address to address).
Dec 1, 2021 · FirstEnergy’s three Ohio electric utilities are Cleveland Electric Illuminating Company, Ohio Edison and Toledo Edison. “I’m pleased to see that the Commission has approved refunds and rate reductions for FirstEnergy’s Ohio utility customers,” stated PUCO Chair Jenifer French.
Ohio’s regulated electric utilities offer budget billing plans that allow customers to pay a fixed monthly amount to avoid high bills during heating and cooling seasons. Each utility has its own unique budget billing plan that lasts for up to 12 months.
