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- You cannot ask someone with a service dog to prove their need for a service dog, to detail their condition, or to provide certification and identification regarding their service dog. However, you can ask two simple questions: “Is the dog a service animal required because of a disability?” “What work or task has the dog been trained to perform?”
usserviceanimals.org › blog › can-you-legally-ask-for-proof-of-a-service-dog
Feb 28, 2020 · In situations where it is not obvious that the dog is a service animal, staff may ask only two specific questions: (1) is the dog a service animal required because of a disability? and (2) what work or task has the dog been trained to perform?
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Asking if a Dog is a Service Animal. If you are working at a business or state/local government facility and it is unclear to you whether someone’s dog is a service dog, you may ask for certain information using two questions. You may ask:
Feb 28, 2020 · Staff may ask two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform.
Mar 5, 2024 · There are only two questions you’re legally allowed to ask handlers in regard to their service dogs. Is the animal required to help with a disability? What is the dog trained to do?
The two primary questions courts have considered include 1) whether the dog performs a specific task related to the ability of the individual with a disability to perform the essential functions of the job; and if so, 2) whether allowing the dog to be present at work is a “reasonable” accommodation.
The US Department of Justice (DOJ) has developed an FAQ document that has 37 different questions and answers, covering a range of topics including service animal definitions, certification requirements, and the exclusion of service animals. Click here to view the DOJ's comprehensive FAQ document.
Mar 21, 2019 · Some common questions raised by business owners include: Is it legal to prohibit service dogs at your place of business? And what can you do if you suspect a customer's (or employee's) purported "service dog" doesn't meet the legal standard for such an animal?