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Learn how to troubleshoot your touchscreen if it is not responsive or not working as expected. Check for updates, restart your PC, or contact the device manufacturer for help.
- On Surface
Go to Start > Power > Shut down . When Surface is off, press...
- Enable and Disable Your Touchscreen in Windows
Select the Action tab at the top of the window.Select...
- On Surface
- Lillian Lai
- Restart your laptop. Since many technical problems can be resolved by restarting, it never hurts to restart your computer. Sometimes it’s enough to fix laptop touch screen not working.
- Re-enable touch screen. If touch screen on your laptop stops working, you can re-enable it and the problem will be resolved. This is an effective method works for many people.
- Update the touch screen driver. A missing or outdated touch screen driver can cause touch screen not working on laptops, so you should update your touch screen driver to fix it.
- Calibrate your touch screen. You can configure your pen or touch displays by calibrating your touch screen again. And this will fix your touch screen not working issue.
- Confirm that the computer has a touch screen. If the screen has never responded to touch, but you think that it should, use one of these methods to confirm that your computer has a touch screen.
- Enable and reinstall the touch screen driver in Device Manager. Your touch screen might not respond because it is not enabled or needs to be reinstalled.
- Configure the touch display. Configure the touch display to identify your screen as a touch screen. In Windows, search for and open Calibrate the screen for pen and touch input.
- Run Windows Update. Update your Windows 11 or Windows 10 computer using Windows Update. How To Update Windows 10. Learn how to update Windows 10. In Windows, search for and open Check for updates.
- Confirm the computer or monitor has a touch screen. In Microsoft Windows. In Windows, search for and open View pen and touch info. Under Device Specifications, if the Pen and touch section reads No pen or touch input is available for this display, the computer does not have a touch screen.
- Restart the computer. A simple reboot can resolve many issues almost immediately. Restarting the computer is an effective way to clear the memory (RAM) and ensure that any errant processes and services that have started are shut down.
- Clean the display or LCD screen. Turn off the computer and disconnect the power cable. Dell All-in-One desktops - Disconnect the power cable or the AC adapter cable from the computer.
- Enable the touch screen in Device Manager. The touch screen of the computer may not respond because it is disabled or it must be reinstalled. Use Windows Device Manager to enable or reinstall the touch screen driver.
Oct 25, 2022 · If your touchscreen has stopped working or is slow and inaccurate, try these troubleshooting tips to fix it. Learn how to run a troubleshooter, calibrate, disable and enable, change power settings, update or rollback drivers, and more.
- Former Senior Editor
Feb 7, 2024 · Learn how to fix touchscreen issues on your ASUS notebook, all-in-one PC, or gaming handheld. Follow the steps for Windows 11 or Windows 10 operating system to clean, update, configure, or reset the touchscreen.
