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  1. Find resources to help you file, check and manage your claim status, upload files and securely message your Claim professional. Learn about the claim process, Travelers claim capabilities and customer testimonials.

  2. Learn how to file a claim online or by phone for auto, property, or roadside assistance. Find out what to consider before filing a claim and get answers to common questions.

  3. Find out the latest updates on your Travelers claims for auto, general liability, property, surety bond, and workers compensation. Call 1.800.238.6225 for assistance or check your claim online.

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    • Billing and Policy Service Questions
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    Quote Online 1-866-522-1338 Hours Representatives are available Monday-Friday, 8 a.m.-9 p.m. ET and Saturday, 8:30 a.m.-6:30 p.m. ET.

    MyTravelers1.800.842.5075 Hours Our Customer Service Team is here to help 24 hours a day, 365 days a year.

    File a claim1.800.252.4633 Hours File your auto, home and personal property claims by telephone or online through MyTravelers24 hours a day, 365 days a year.

    Check status online1.800.252.4633 Hours Looking for information on your claim? Our Claim professionals are available to help Monday-Friday, 8 a.m.-5 p.m. local time.

    1.877.754.0481 Hours Having trouble logging in to your MyTravelers.com account? Our technical team is here to help you Monday-Friday, 8 a.m.-8 p.m. ET.

    Submit your roadside request online* 1.800.252.4633 Select Option 3 in the phone menu. Make sure to have your 13-digit Travelers policy number ready, typically found on your Auto ID card.

    Find out how to file a claim, check status, or get roadside assistance for your Travelers insurance policies. Call or log in to MyTravelers online for personal or business insurance claims.

  4. Find out how to report, check and manage your claim with Travelers Insurance. Access tools and resources to help you navigate the claim process and find service providers.

  5. What type of claim is this? Automobile. Liability. Property. Workers Compensation.

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  7. Learn what to expect after filing a workers compensation claim with Travelers Insurance. Find out how to seek medical attention, report your injury, understand your responsibilities, and return to work.

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