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  1. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip. Add checked bags.

    • Contact Us Online
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    • Contact Us by Mail

    Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form

    If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Be sure to include the same contact and travel information. American Airlines Customer Relations 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034

  2. Mar 6, 2024 · Guide. Don't wait on hold: Here’s how to reach airline customer service quickly. Caroline Tanner. and. Tarah Chieffi. March 06, 2024. •. 15 min read. Jump to section. The cards we feature here are from partners who compensate us when you are approved through our site, and this may impact how or where these products appear.

  3. American Airlines provides a range of customer service and support options to assist air travelers with their needs. Whether you require information about flights, reservations, lost or damaged luggage, customer relations, or the frequent flyer program, American Airlines has dedicated resources to help you. Contact Information.

  4. American Airlines Vacations: 800-321-2121: Baggage Customer Service: 800-535-5225

  5. Curbside check-in. When should I arrive at the airport for curbside check-in? How do I request a refund if I believe I’ve been overcharged? Limitations and embargo. What are your liability limitations for lost bags? Are there bag or seasonal bag limitations? Do I need to be concerned about bag and box embargoes? Delayed and damaged bags.

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