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- Overview
- Login Problems (Web & Mobile Ap
- Not Receiving Mail (Web & Mobile Ap
- iPhone, iPad, & Mac Mail Problems
- Windows & Android Mail Problems
Are you having trouble sending or receiving messages in AOL Mail? These troubleshooting tips will have you back on track in no time! Whether you sign in on the web, in the AOL Mail mobile app, use apps like Window Mail or Apple Mail, there's usually a quick fix for all AOL Mail problems, including frustrating password issues.
AOL deactivates accounts that haven't signed in within 12 months.
AOL Mail won't work properly in a browser if JavaScript is disabled. Ensure it is enabled to continue using AOL Mail.
If you use another email app on your phone, make sure it does not use POP3, as it may prevent you from finding your emails on the web.
If you get the error "Invalid password. Please try again," make sure you're using the correct password. If you're sure you haven't changed it, remember that it's case-sensitive—if the Caps Lock key is on, tap it to turn it off.
If you're still getting an "Invalid password" error, try resetting your password. Visit
, select a recovery method, and follow the on-screen instructions to
Make sure your account isn't deactivated.
AOL will deactivate your account if you haven't signed in over the past 12 months.
They may also deactivate your account if it was used to violate their terms of service. To find out if your account was deactivated, visit
if you don't see your messages.
If you don't see any messages when you sign in on your web browser, you may be seeing AOL's default Today screen instead. Clicking
will take you to your inbox.
To disable the Today screen, click
, and then remove the checkmark from "Show me Today on AOL when signing in."
Make sure all messages in your inbox are shown.
If you get the error "Invalid password. Please try again," make sure you're using the correct password. If you're sure you haven't changed it, remember that it's case-sensitive—if the Caps Lock key is on, tap it to turn it off.
If you're still getting an "Invalid password" error, try resetting your password. Visit
, select a recovery method, and follow the on-screen instructions to
Create an app password if you're using two-step verification.
Are you getting a password or authentication error when you try to send or receive AOL email using your iPhone, iPad, or Mac's Mail app? If you've enabled two-step verification for your AOL Mail account, you'll need to create a separate password called an app password. Here's how you'll do it:
Open a web browser and go to
If you get the error "Invalid password. Please try again," make sure you're using the correct password. If you're sure you haven't changed it, remember that it's case-sensitive—if the Caps Lock key is on, tap it to turn it off.
If you're still getting an "Invalid password" error, try resetting your password. Visit
, select a recovery method, and follow the on-screen instructions to
Create an app password if you're using two-step verification.
Are you getting a password or authentication error when you try to send or receive AOL email in Outlook, Windows Mail, other Windows mail apps, or your Android's Mail app? If you've enabled two-step verification for your AOL Mail account, you'll need to create a separate password called an app password and use that to sign in. Here's how you'll do it:
Open a web browser and go to
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access...
AOL Mail lets you switch to basic mail so you'll have access to your emails even if your system isn't running the latest operating system or browser. Be aware, switching to basic version will...
Dec 15, 2023 · If you already have an AOL account, enter your username or email address in the first field. Next, type in your password in the second field. Make sure to double-check that both entries are correct before proceeding. If you don’t have an existing AOL account, click on the “Create Account” button below the login fields.
People also ask
What happens if I don't sign in to AOL Mail?
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How do I create an AOL email account?
Oct 18, 2018 · Begin by visiting the AOL homepage at www.aol.co.uk. Select Login / Join in the upper right hand corner. Then click Sign up at the bottom of the screen. Then you need to enter personal...
