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  1. Using the Login Box. Select Login on the top right of page: In the Who Are You field, select Policyholder. The Username and Password fields will display. Enter your myPolicy username and password. Click the arrow. You will be logged into myPolicy.

  2. Mar 8, 2018 · 03.08.18. Citizens has replaced Manage myPolicy with myPolicy, our new and improved online policyholder self-service tool that’s smartphone-ready. Commercial Lines policyholders now can use myPolicy to view claims information. They also can submit one-time premium payments via the myPolicy Login page.

  3. May 1, 2023 · To Access the Agent Site. Select Login from the menu bar. You will be prompted to enter your Citizens-issued credentials and select Submit. Once logged in, your initials will replace the login icon. Figure 3: Agent site view after agent has logged in

  4. Agency Login: Login is your Agency's 800 Producer Code. Agency Password: If you require assistance, please email Policy Admin or contact Customer Service at 888-568-6455. If you are a new agent and do not have a Louisiana Citizens agency code, Click here.

  5. Agents who have Citizens’ credentials should use their email address registered via their Citizens appointment as their Login for FMAP. Agents who do not have Citizens’ credentials can create a new user account with their email address as the Login.

  6. Mar 27, 2017 · Citizens is enhancing the website and system password reset and recovery process to provide better self-service to users. As part of this process, agents will be required to answer new security questions when they first log in to the website, PolicyCenter® or the Property Insurance Clearinghouse on or after April 1, 2017.

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  8. Oct 2, 2019 · If you are a Citizens-appointed agent or credentialed agency staff, log in to the Agents website and click Contact Us.

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