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GM’s Center of Learning Help Desk provides support to dealerships and service technicians for technical training. Contact the Help Desk by selecting the Live Chat feature on the Help page of the Center of Learning. Areas supported by the Help Desk include: Sign-on support; GM Center of Learning website password support
The Help Desk is available Monday through Friday, 8 a.m. – 8 p.m. Eastern time (excluding holidays). For GM GlobalConnect support, call the U.S. GM GlobalConnect Help Desk at (888) 337-1010. GM STC Training Locations GM Regional Map. Below is a picture of the GM STC Training Centers and satellite locations by region.
GM’s rapid pace of evolving technology requires continuous improvement within the participating network to promote proper and safe repair of all GM vehicles. All participating collision centers must be compliant with the GM Basic Program.
One monthly charge for virtually all GM training Access to the Center of Learning website, which offers the following features: – Path to 100% STS link for service managers and service technicians – Course enrollment functions – Detailed course information – Training plan management
Hands-On Training, GM TechTubes, Video On Demand (VOD), Performance Support Objects (PSO), Diagnostic Exercises (DE), and interactive Video (iVideo). One monthly charge for virtually all GM training Access to the Center of Learning website, which offers the following features:
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Center of Learning Website: →: Certified Internet Dealer (CID) Enrollment Form: →: Certified Pre-Owned Inventory System (CPOIS) →: Commercial SVM Available Inventory: →: Customer Sales and Service Retention (CSSR) Program: →: Dealer Business Intelligence (DBI) →: Dealer Equipment Web Portal: →: Dealer Fixed Operations Advisory ...
Should you desire additional patches, please contact the Center of Learning Help Desk at (888) 748-2687. Once a technician successfully completes an MTC assessment, that technician will remain Master Technician Certified as long as he/she continues to achieve 100% STS annually by December 31 for the select area(s) in which he/she is certified.
