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Jun 28, 2010 · Cross Country Automotive Services is a member of the Cross Country Group, one of the largest privately held providers of customer service programs in North America. For more...
Agero (formerly Cross Country Automotive Services) is the leading provider of roadside assistance and accident management, protecting over 100 million motorists, representing marquee brands in automotive, insurance, and financial industries.
About Us. We believe Cross Country’s operating and governance model combines many of the best elements of private equity, venture capital, and family ownership. As with private equity, we have a professional approach to financial and operating performance and on developing talented management teams.
USAA Roadside Assistance™ is part of USAA Towing and Labor coverage and applies to covered vehicles only. USAA Roadside Assistance is provided through Cross Country Motor Club, Inc., Medford, MA 02155, except in AK, CA, HI, OR, WI and WY, where services are provided through Cross Country Motor Club of California, Inc., Thousand Oaks, CA 91360.
- How do I check the status of my auto claim?Checking the status of an auto claim has never been easier or more convenient. As a member, you can see if there is any action needed, where your c...
- How do I check the status of my estimate?We make it easy to check the status of an estimate. As a member, you can check the status of your estimate 24 hours a day in the My USAA Claims Cen...
- How do I check the status or decision on who is at fault?You can check the status of your liability decision in the My USAA Claims Center. You will get directions for what to do next, and you can message...
- How do I check the status of my payment?You can easily check on the status of payments 24 hours a day in the My USAA Claims Center. If the payment you are checking on is to a third party...
- When do I pay my deductible?You pay your deductible to the shop once your repairs are complete, assuming the damage is covered and costs more than your deductible amount. You...
- How do I extend my rental vehicle?You will be notified about what rental coverage you have when you file your claim. If you need to keep the rental longer, contact Enterprise to req...
- How do I send documents or additional information to USAA?You can submit documents quickly and easily: On usaa.com or the USAA Mobile App by going to the My USAA Claims Center. By emailing your adjuster. B...
- How can I check if my paperwork has been received?You will get a confirmation for any documents sent through the My USAA Claims Center. Your adjuster will contact you if they need more information....
- How do I check my reimbursement?The best place to check on a reimbursement is the My USAA Claims Center. If your reimbursement gets approved, we will pay it as soon as possible. I...
- How do I check the status of my vehicle repair?With a USAA preferred shop, your repair status is automatically updated through the My USAA Claims Center. If you are working with a shop outside o...
Dec 17, 2011 · Cross Country Automotive Services, a leader for nearly four decades in driver assistance programs, and its subsidiary ATX Group, a pioneer in connected vehicle (telematics) services, today announced its new corporate brand name, Agero.
Sep 9, 2010 · Cross Country Automotive Services is a member of the Cross Country Group, one of the largest privately held providers of customer service programs in North America. For more...
Sep 11, 2023 · Cross Country expects $2 billion in revenue this year, with $1.5 billion coming from Agero, a record high; and it employs more than 2,500 people, including 250 in the Boston area.
