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May 19, 2016 · If I try to troubleshoot the problem, it says "one or more network protocols are missing on this computer", but windows 10 always fails to fix it. I use certificates to access my bank account and my school website. It worked fine until 1 week ago, when I wasn't able to use certificates anymore. Note that neither of the certificates are outdated ...
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- Symptoms
- Cause
- Workaround
- Data collection
This article provides workarounds for an issue in which a device loses its system and user certificates after an operating system update.
Windows 10, version 20H2; Windows 10, version 2004; Windows 10, version 1909; Windows 10, version 1903
You have a device that runs Windows 10, version 1809 or a later version. The device also has a latest cumulative update (LCU) that was released on September 16, 2020, or a later LCU. After you update the device to a later version of Windows, the device loses its system and user certificates.
This behavior might occur if the installation source or media that was used to update the device is out-of-date. The update doesn't include an LCU that was released on October 13, 2020, or later. The behavior typically affects managed devices in environments in which an update management tool such as Windows Server Update Services (WSUS) or Microsoft Endpoint Configuration Manager downloads updates and then distributes them to devices. It also affects devices that are updated by using outdated physical media or ISO images.
This behavior doesn't affect devices that use Windows Update for Business or that connect directly to Windows Update. Any device that connects to Windows Update should always receive the latest versions of the feature update, including the latest LCU, without any extra steps.
To mitigate this issue, do one of the following:
Download a new source image from the Microsoft Update Catalog or from the Volume Licensing Service Center to replace the previous source image. Then, use that image to update the device.
Roll back the device to the previous Windows version, add the missing LCU to the update, and then reinstall the update.
The rollback process does not affect your personal files, but it removes any apps and drivers that you installed after you installed the update. It also reverses any changes to settings that you made after you installed the update.
By default, you can roll back an update only within 10 days of installing it. You can change this time limit in a Command Prompt window by running the following command:
> is an integer between 2 and 60.
If you need assistance from Microsoft support, we recommend you collect the information by following the steps mentioned in
Gather information by using TSS for deployment-related issues
Jun 15, 2022 · Certificate errors: FAQ. Support for Internet Explorer ended on June 15, 2022. Internet Explorer 11 has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10. If any site you visit needs Internet Explorer 11, you can reload it with Internet Explorer mode in Microsoft Edge. We recommend you use Microsoft ...
May 21, 2021 · 4. Save the .reg file to your desktop. 5. Double click/tap on the downloaded .reg file to merge it. 6. When prompted, click/tap on Run, Yes (), Yes, and OK to approve the merge.
Jun 11, 2020 · This is a temporary fix, and it doesn't solve the underlying problem. Open the Internet Properties window. Select the Advanced tab. Look through the table for Warn about certificate address mismatch, and remove the check to disable it. Press Ok to apply the change. Restart the browser and access the site again.
Mar 11, 2024 · To open the root certificate store of a computer running Windows 11/10/8.1/7 or Windows Server 2022/2019/2016, run the mmc.exe console; Select File -> Add/Remove Snap-in, select Certificates (certmgr) in the list of snap-ins -> Add; Select that you want to manage certificates of local Computer account; Next -> OK -> OK;
Nov 18, 2020 · November 18, 2020. 08:55 AM. 0. Microsoft has resolved a known issue leading to missing system and user certificates after updating managed Windows 10 systems using outdated installation media ...
