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  1. Welcome to Citibank India's Customer Service Centre. Please ensure that your mobile number and email ID are updated in all your relationships with us to help us serve you better. For updating the same, you may contact any of the channels provided on our customer service page.

    • Citibank Credit Card Customer Care Number
    • Other Citibank Customer Care Channels
    • Citibank Credit Card Customer Care Grievance Redressal
    • Credit Card Blocking

    You can contact your bank’s branch either by calling on the given numbers or by visiting the Bank branch address to submit your credit card queries. Here is a list of city-wise Citibank Branch in India for your reference:

    Apart from the telephone helpline, Citibank credit cardholders can get assistance from the bank through other customer care channels like Citibank virtual assistant and through the Citibank website.

    To submit your credit card queries or complaints you need to follow a set of hierarchies. There are 4 levels through which you can approach the bank. Even after your issue remains unresolved you can approach the banking ombudsman.

    Citibank has a dedicated helpline just to report the loss of card and get it blocked by the bank. You can call 1800 267 2425 (toll-free) or +91 22 4955 2425 to report incidents such as loss of card, card getting stuck in ATM, etc. to the bank. Alternatively, you can also get your credit card blocked via mobile banking or Citibank internet banking.

  2. Citi India - Credit Cards, Personal & Home Loans, Investment, Wealth Management & Banking. Citi India consumer banking customers are now served by Axis Bank. Citi India has transferred ownership of its consumer banking business to Axis Bank (registration number L65110GJ1993PLC020769). Consumer banking customers can continue to use all existing ...

  3. Find below Citibank customer care number, contact number & enquiry number in India: Bank Name - Citibank Working Hovers - Monday to Friday: 10 AM to 4 PM, Saturday - 10 AM to 4 PM (Except 2nd and 4th Saturday)

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