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  1. Why is my account locked? Browse these FAQs to answer your questions about creating or accessing your student College Board account.

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  3. Frequently asked questions and help information for College Board programs including AP Program, SAT Suite, BigFuture, and more.

  4. Why is my account locked? What is my College Board ID? What is my CBFinAid ID and How Do I Find It? Top. Browse these FAQs to learn more about how to troubleshoot your College Board account.

  5. Please contact College Board customer service with any questions about our programs and services.

  6. Review the common questions users have when creating and managing their College Board accounts.

  7. Anyone 13 or older can create a College Board account. Just complete this form, verify your email and choose your password. Make sure you create only one account—it’s all you need to manage your College Board activities. Creating multiple accounts could make it difficult to access your information. Create a College Board account.

  8. To sign in, go to the College Board homepage and click Sign In. Enter your email and password or click the Sign In button located in the top-right corner of most College Board pages.

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