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  1. banking.commercebank.com › cbi › authCommerce Bank

    Log in to Online Banking. You have successfully changed your password. Logged in! Just a second... For security reasons your account has been temporarily locked. Please call 800-986-2265for assistance. Activate Online BankingCustomer ID: Please enter a valid Customer ID. Forgot Your Customer ID? Password: Please enter a valid password.

    • Login

      Sign in to your account Welcome back! Sign in to view status...

    • Online Banking

      With the Commerce Bank Mobile App, you can use your phone to...

    • Online Banking FAQs

      Try logging in to Online Banking or the Commerce Bank Mobile...

    • Account & Password Help

      A friendly Online Banking Customer Service Agent is ready to...

  2. With the Commerce Bank Mobile App, you can use your phone to access your bank on the go. Use Online Banking to view your account activity and balances, pay bills with online bill pay and transfer funds. Learn more.

  3. Download the Commerce Bank CONNECT ® App to message with a banker. Log in to Online Banking to chat with a Customer Care Center Associate. Commerce Bank uses Voice ID to help protect your personal information when you contact our Customer Care Center.

  4. Try logging in to Online Banking or the Commerce Bank Mobile App. If you are able to authenticate, update your contact information within Settings. If you are unable to authenticate, call our Customer Care Center at 833-509-3246 to update your contact information. In Online Banking, it is called "My Profile" (Customer Service "My Profile").

  5. Log in to Online Banking or select an account: Select your account type. Online Banking. Customer ID. You have questions, and we have answers. We know life’s best moments can come with some financial challenges. Whether you’re in-person or on our website, we’re here to help you make informed decisions and get back to what matters most.

  6. To send an email that contains confidential information, please visit the Secure Message Center where there are additional instructions about whether to use Secure Email or Online Banking messaging. Contact Commerce Bank's Personal Banking customer service whenever you need us via phone, email or in a branch location.

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  8. A friendly Online Banking Customer Service Agent is ready to help you when you call 800-986-2265. If you need to change your password, select Option 1. Let's talk. While we have many safety measures in place to protect your account, security starts with you.

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