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  1. Yes, currently, we are experiencing the issue (s) listed below, but we can update you as soon as this gets resolved! Just use these steps so we can notify you: Place a checkmark in the box next to the issue affecting you. Enter your email address in the relevant field. You'll be notified upon resolution.

    • Help Center

      Welcome to the Paramount+ Help Center. Not in the U.S.?...

  2. Make sure you’re running the latest version of the Paramount+ app by force closing and reinstalling it. This can resolve streaming issues, and If there are any pending app updates, you’ll see messaging to install them on your homescreen.

  3. Welcome to the Paramount+ Help Center. Not in the U.S.? Visit support.paramountplus.com.

  4. How do I cancel my subscription? How do I cancel my subscription if I signed up on paramountplus.com? On which devices can I watch Paramount+? How do I update my credit card info or manage my subscription? I'm having issues streaming video. What should I do?

  5. If you're attempting to stream from your desktop or laptop try these tips: Check your browser. Ensure your browsers are up to date by checking whatsmybrowser.com and following any instructions for updating to the latest version, if listed. Make sure your browsers are supported to stream Paramount+.

  6. May 7, 2023 · Method 1: Restart the Paramount Plus app. Restarting the Paramount Plus app if you are experiencing pausing issues is a good idea. Restarting the Paramount Plus app allows any updates to be correctly installed and establishes a new connection with the Paramount Plus servers.

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  8. Jul 23, 2024 · Causes. Frequently Asked Questions. This guide covers a range of quick solutions and fixes for the Fire Stick Paramount+ app when it keeps freezing, crashing, and not playing movies and shows as it should.

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