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Need help? You can find answers, services, and contact details here. Choose your request. Rebookings, cancellations, and refunds. New booking and check-in. Flight canceled or postponed. Miles & More. Baggage and personal items. Receipts, feedback, and complaints. Check booking and add services. Covid-19. Your request isn’t listed here?
- My Bookings
After login, you will get an overview of all your bookings...
- For Travel Agents
Information, services and benefits: As a travel agency, you...
- Flight Disruptions
If your Lufthansa flight has had to be cancelled at short...
- Timetable & Flight Status
Messaging frequency depends on the status of your booked...
- Refunds
A complete refund is only possible in the following...
- Passenger Receipt
Your contact options. Service Centre. Call us. Back to Help...
- Check-in Deadlines and Late-Night Check-In
Your contact options. Service Centre. Call us. Our Chat...
- Mileage Account
You can view the transactions and status of your Miles &More...
- My Bookings
When contacting us via telephone, you can reach us at +1 (516) 738-4422, please be sure to include the following information: Text telephone for hearing impaired (TTY): Please dial 711 and then 800 645 3880 for relaying to the TRS. your first and last name. your daytime telephone number. your e-mail address.
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What happens if you get bumped on a Lufthansa Flight?
May 21, 2024 · In instances where only a phone call will do, you can contact Lufthansa’s 24-hour customer service line at +44 371 641 0401 in the UK and 1-800-645-3880 in the USA. Check their website for other country options.
Need help with your Lufthansa booking or flight? Chat with our digital assistant and get instant answers.
Lufthansa will allow customers to hold a telephone reservation made directly with Lufthansa’s telephone reservation center without payment for up to 24 hours, or will allow customers to cancel their reservation without penalty up to 24 hours after the reservation is made, if the reservation was made seven days or more prior to the flight’s ...
You can cancel your trip and request a refund under My bookings up to 24 hours before departure: Click on My bookings to go to the login page of your booking summary. To log in, enter your surname and booking code.
Should you wish to contact Lufthansa as a customer or business partner, please phone our hotline in Germany on +49 69 86 799 799. For local hotlines click here . Customer service