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Find answers to common questions about sponsoring a child, sending messages or gifts, updating details, and more. Contact The Smith Family by clicking the help button on the bottom right corner of this page.
You can now view and update your personal details, access your payment information and view your history of support – all in one place! We hope you find this an easier way to manage your Smith Family support. To begin, all you need is a Smith Family ID and register today!
How can we help you today? Search our Help Centre for answers to common questions. Common troubleshoot topics : login to My Smith Family change my password.
How do I know that a communication from The Smith Family is genuine? When will I receive my tax receipt for my monthly donation? How can I read a message from my student? See all 22 articles.
Jun 14, 2023 · We’re here to help! Live Chat with us by clicking the Chat icon, in the bottom right-hand corner OR; Send an enquiry to our team and we’ll get back to you.