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Give us a call. support@hushblankets.com. +1 845-237-2179. Call Now. We'd like to invite you to a virtual personal shopping experience where you can ask anything you'd like about the mattress! Start Live Video Demo.
Please contact the Hush Blankets team with any questions about sales, shipping, or orders at support@hushblankets.com or use our chat below for more help.
The phone number on the website does not work. I've initiated 10 chat messages with their online customer service via their website, all of which send me a link to request a return, which I...
- 563 Fenmar Dr, North York, M9L 2R6, ON
- (647) 946-5884
Click here to email us and start your return. The product, opened or unopened, can only be returned within specific trial time periods. The product may have either a 100 Night Money Back Guarantee or a 60 Night Money Back Guarantee. Please see below for details.
- Shipping
- Exchanges
- Cancellations
- Warranty
- Exceptions
- Discounts
- Giveback Program
Shipping
Hush offers free shipping! We also offer optional shipping insurance at checkout that covers any potential shipping issues such as lost or damaged parcels. Shipping Times 1. Shipping usually takes 1 - 2 weeks 2. If you preorder an item, you will be given its estimated delivery time at checkout 3. Once shipped, you will be sent an email with a link to track your order’s status Please note that receiving a ‘tracking number generated’ notice just means the order has been assigned a number: it do...
Exchange Policy
Our weighted blankets can be exchanged for a different size or weight within the first 30 days of receiving your order, for free.To limit our carbon footprint, exchanges are treated as a fulfillment of our money-back guarantee, and disqualifies you from returning your new, exchanged item for a refund. We strongly recommend making sure you have the right size and/or weight before ordering. We’re happy to help through chat, or you can visit our sizing page. Please note that we do not cover retu...
Order Cancellations
We are unable to cancel ordersat this time. This also applies to preorders. You can always, however, return an unopened item for a full refund upon delivery.
1-Year Warranties
All Hush products are covered by a 1-year limited warranty (365 days) except for our mattress and bed frames. Our warranties start after purchase.If you experience a manufacturing defect within this time, we will work with you to either repair your item, or provide a one-time replacement. This replacement does not come with a new warranty. Please keep the order receiptemailed to you upon purchase; this is required as proof of purchase.Photos of the item’s damage may also be requested. If you...
Exceptions
Hush does not provide coverage or take responsibility for Hush products purchased through a third party,authorized or non-authorized. Purchase coverage and claims must be taken up with the vendor you purchased from.
Discounts
Please note that promotional codes or offers cannot be combined with our installment payment plans. Promotional codes and offers also cannot be combined with each other.
The GiveBack Impact
Your returns make a difference. Every blanket we get back in good condition, we donate to someone in need. Through our GiveBack Program,we work with numerous charities to give blankets to those with special needs, disabilities, those suffering from poverty or terminal illness, and others in vulnerable communities. So even if it wasn’t quite your style, you can rest easy knowing it’ll be going to help someone else 🙂
Order your Hush Weighted Blanket today and sleep better! For a limited time offering huge discount & free shipping. See rave reviews from current Hush Blanket owners.
About Us. Our mission is simple: we want to help people reclaim their rest. Around the world insomnia and anxiety are only getting worse, and we want to fight back with products that help people get the sleep they need.
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