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Find out how to reach Touch 'n Go for RFID/Touch 'n Go Card, Touch 'n Go eWallet, Visa Card and other services. Call, write or visit the nearest outlet for assistance.
- Customer Service Charter
If you have any enquiries, concerns or comments, please get...
- Customer Service
Touch ‘n Go Sdn Bhd Level 8, Tower 6, Avenue 5, Bangsar...
- Customer Service Charter
Updated. For Touch ‘n Go eWallet and GO+ (Unable to reload into Touch ‘n Go eWallet, Problem with 6-digit pin, How to Cash in into/Cash out from GO+) You may submit your queries to https://tngd.my/careline-webform. You may also call the Touch ‘n Go eWallet Careline at + (603) 5022 3888.
Learn how to contact Touch 'n Go eWallet Careline Centre by phone or webform and how to provide feedback and complaints. Find out the service standards, principles and dispute resolution options for Touch 'n Go eWallet products and services.
Touch 'n Go offers cards, RFID tags, reload points, and insurance for seamless and convenient travel across the nation. Learn more about their story, products, and social initiatives.
You may submit your queries to https://tngd.my/careline-webform Refer submission guide at https://youtu.be/eAStXLbiqvY. You may also call the TNG Digital Careline at +603 5022 3888. The operating hours are Monday to Sunday, 7:00am to 10:00pm (including public holidays).
