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Find quick solutions to common issues and questions about WM products, services, schedules, account management and more. Browse by topic or search support to get the right answer for your needs.
- Reporting a Missed Pickup
The scheduled service date was more than 72 hours ago. For...
- Requesting a Bulk Pickup
For residential customers, use the button below and enter...
- Service Questions
Service Questions. Learn about your services, including...
- Account
Get information on managing your account, enrolling in My WM...
- Billing & Invoices
Find out how to view your invoice, update your payment...
- Waste Management
WM is the leading provider of comprehensive waste...
- New to WM
How do I view service information on the WM Mobile App?...
- Products & Services
From waste pickup to recycling, Waste Management offers many...
- How Do I Check My Order Status
Report an issue with an order. There are 2 ways to report...
- How Do I Cancel My Service With WM
Cancel recurring trash/recycling service. Canceling service...
- Reporting a Missed Pickup
WM Customer Service Chat. To begin chat, please provide some information. Please do not provide any credit card information, security code or CVV within this message. First Name (Required) Last Name (Required) Phone Number. Email Address. Start Chat. By clicking "Start Chat" you agree to the following: The information collected here will be ...
Fill out the form to get help with your industrial waste or disposal service from WMSolutions.com. For other services, visit the link for residential, commercial or roll-off dumpster service or billing.
WM Services offers a range of waste bins, dumpsters, compactors and other products for your waste management needs. Request service online and get a free first pickup, on-time pickups, and a service guarantee.
My WM is a simple and intuitive account management tool that lets you pay your bill online, set communication preferences and more! Log in to get started.