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Mar 6, 2024 · Method #2: Check cable connections. You are not hearing music or sound when playing Amazon Prime videos because of poor cable or HDMI cable connections. HDMI problems occur when inputs and On-Screen Displays work but not the HDMI inputs. These inputs are responsible for transmitting uncompressed digital audio.
Mar 9, 2022 · Restart your Smart TV. Unplug the power adapter from the wall outlet and wait 3 minutes. Then, plug the power adapter into the wall outlet and wait for your device to start up. Uninstall & reinstall the Prime Video app, if you are able. Also, try setting the TV clock to the correct network time.
3. Set your Audio Output to PCM. Here's how to do it with Samsung TV as an example. Go to Sound >> Expert Settings >> Digital Out Audio Format >> PCM. Netflix. Prime. 4. Close the Settings and check if you can hear sound on Netflix or Prime Video. If the problem persists after all the troubleshooting above, please fill the Toubleshooting Form ...
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Why am I not hearing music or sound when playing Amazon Prime?
How do I fix Amazon Prime not working on my TV?
Why is Prime Video not working on a smart TV?
What causes streaming problems on Amazon Prime?
Visit the Amazon Prime Video help site to troubleshoot common issues, including how to install the Prime Video app, download content from Prime Video, manage your account and subscription, watch live events, rent and buy movies and TV shows, and more.
Quick Suggestion: If your Prime Video button won’t work on your remote, you can find a new setup on Amazon here. Plug it into the back of your TV and you’ll be good to go. Reset the Prime Video App on Your Smart TV. Resetting the Amazon Prime Video app might be all you need to do to fix the problem.
Feb 19, 2020 · So as of 2/24/2020 if you want to watch amazon prime using bluetooth headphones/speakers, look for a different TV this is my 2nd one. Until Amazon updates their app (according to HiSense), I can confirm bluetooth headsets will not work on this TV with Prime (does with Netflix, TV, and pretty much everything else though).
o Check Your TV setting again (Samsung TV, LG TV, Sony TV, Vizio TV…) o For AUX / RCA connections. • Use your headphone with a wire to listen. If no sound, then no signal coming from that port. • Transmitter base is set to AUX. o For Optical connection, • Transmitter base is set to OPT. • Make sure your TV HDMI ARC port is not connected.
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