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  1. This Act aims to promote integrity, accountability and efficiency in government services and transactions. It defines terms, mandates reengineering of systems and procedures, and establishes the Anti-Red Tape Authority.

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  3. Aug 8, 2019 · The Ease of Doing Business Act promulgated in 2018 aims to improve government services by implementing zero-contact policy, faster deadlines, automation and digital technologies. Zero-contact policy means no contact with applicants except during preliminary assessment and evaluation of requirements.

    • III. PURPOSE
    • 1.2. Streamlining and Simplification.
    • 5. Conduct of Interactions
    • 3. Expedited Renewal Procedures
    • WHOLE OF GOVERNMENT APPROACH
    • 3. Single Window Approach
    • IX. SEPARABILITY CLAUSE
    • X. REPEALING CLAUSE
    • ATTY. ERNESTO V. PEREZ, CPA

    This Memorandum Circular (“MC”) is issued to all Government Agencies including Local Government Units (LGUs), as defined in Section IV herein, to provide simplified, streamlined, and automated standards, measures and procedures to be adopted by all covered agencies in delivering efficient and hazard-free government services under the “New Normal”. ...

    Following the Guiding Principles provided above, Government Agencies shall review their Citizen’s Charter, remove unnecessary processes, procedures and requirements and publish a revised list of requirements that can be easily accessed by the transacting public. Any new processes implemented or new government services introduced to address the impa...

    Government Agencies are hereby reminded that the Zero-Contact Policy15 should not be used as a tool in denying government service to the transacting public who are requesting for an update on the status of their applications. This results in further burdening the transacting public, not to mention their risk of exposure to COVID-19. Such concern ma...

    The similar principle and paradigm shift discussed under Item No. VII. 1. (Automatic Approval or Extension), shall be adopted by all Government Agencies in the renewal of permits and licenses. They are expected to have diligently performed their post-audit examination on persons or entities previously issued a permit, license or authorization. Gove...

    Government Agencies are enjoined to adopt a whole-of-agency approach, including for back-end/support offices and processes. This involves coordination, avoidance of “working-in-silos”, and streamlining of requirements towards a more integrated approach to service delivery, including government-to-government transactions involving civil service stak...

    LGUs are mandated to establish business one-stop shops24, which is a single common site or a single online website or portal designated for the Business Permit and Licensing System to receive and process applications, receive payments, and ultimately, issue the approved licenses, clearances, permits or authorizations. Some of the features of a busi...

    Any part or provision of this MC be held unconstitutional or invalid, the other parts or provisions not affected thereby shall continue to be in full force and effect.

    All issuances, circulars, orders, or memoranda, part or parts of which are inconsistent with any provisions of this MC are hereby repealed and modified accordingly.

    Deputy Director General Approved by: ATTY. JEREMIAH B. BELGICA, REB, EnP Director General

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  4. May 28, 2018 · ZERO CONTACT POLICY. Republic Act No. 11032. Full Title. An act promoting ease of doing business and efficient delivery of government services, amending for the purpose Republic Act no. 9485, otherwise known as the Anti-Red Tape Act of 2007, and for other purposes. Congress. 17th Congress of the Republic. Legislative History.

  5. ZERO CONTACT POLICY All government agencies including local government units (LGUs) shall adopt a zero-contact policy. INTERACTIONS THAT ARE STRICTLY NECESSARY • Public officials and employees shall limit interactions to what is strictly necessary • Payment of application and other fees • Complex or Highly Technical Transactions

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  6. Jun 1, 2019 · The Office of the University Registrar of UP Visayas requires clients to use electronic submission of applications, request, and proof of payment for services under RA 11032. The law aims to ease doing business and improve government service delivery.

  7. 30 implementation of this Act shall be included in the annual General Appropriations Act. "SEC. 30. Implementing Rules and Regulations. The Authority with the CSC and DTI, and in

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