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  1. May 14, 2024 · Learn more about what debt collectors can legally say or do. If you have an issue with debt collection, you can submit a complaint to the CFPB. A legitimate debt collector can tell you their company name and mailing address, as well as information about the debt they say you owe.

    • Don't give in to pressure to pay on first contact. Just as you wouldn’t jump into a contract without understanding its terms, don’t rush to make a payment when a debt collector contacts you.
    • Gather the facts. When the original creditor sells a debt to a third party — which might go on to resell the debt again, and so on — recordkeeping often falls by the wayside.
    • Know your rights and how to use them. The Fair Debt Collection Practices Act is your ally. This law outlines your rights as a consumer and shields you from predatory collection tactics.
  2. Mar 15, 2024 · If you have debt collectors contacting you about overdue accounts, learn what rights and options you have to work through the process in a suitable way for you. A comprehensive list of the top debt collection agencies in the US, including contact information and rating with Better Business Bureau.

    • General Manager, Finder US
  3. Understand how the CFPB’s Debt Collection Rule can help you. On November 30, 2021, the Debt Collection Rule became effective. The rule clarifies how debt collectors can communicate with you, including what information they’re required to provide you. Learn more about the new debt collection rule.

    • Verify the debt. You have the right to demand debt validation and debt verification letters; use it. You should receive a validation letter from the debt collector within five days of first contact.
    • Know your consumer rights. Learn about your consumer rights under the Fair Debt Collection Practices Act so you know what collectors aren’t allowed to do — such as calling you at unreasonable times, threatening you with arrest or using obscenities.
    • Choose a debt payoff method or dispute debt collection. The two most common ways to handle a debt in collections are choosing a payoff method or disputing the debt as being in error
    • Never ignore a court summons for debt collection. Lawsuits for collections accounts are a common and efficient way for collection agencies to get payment.
  4. Mar 22, 2023 · Is a debt collector calling? What can you do? What are your rights? The Fair Debt Collection Practices Act (FDCPA) makes it illegal for debt collectors to use abusive, unfair, or deceptive practices when they collect debts. Here are some answers to frequently asked questions about your rights.

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  6. Aug 2, 2023 · A debt collector is generally a person or company that regularly collects debts owed to others or who has the primary purpose of collecting debts. They’re likely contacting you because they’re trying to reach a person who may owe a specific debt. Debt collectors can include collection agencies or lawyers who collect debts as part of their business.

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