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  1. Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.

    • How to Use Zoom
    • Where to Start
    • Things You Can Do in Zoom
    • Zoom Safety
    • Get More Help

    You must use the DOE-licensed version of Zoom. But it's easy: just sign in with your DOE account credentials.

    Go to TeachHublink off (Open external link)
    Enter your DOE student account email address (it ends in @nycstudents.net).
    If you don't know your DOE student account email, visit DOE Student Accounts.
    Enter your password.

    Here are things you can do in Zoom: 1. Join a Zoom meeting . 2. Meet with guidance counselor or other school staff. 3. Work with a DOE service provider 4. See up to 49 meeting participants on the screen. 5. Raise your hand during a meeting.

    Security configurations for all DOE-licensed Zoom meetings are pre-set and controlled by the DOE. Zoom also worked with us to add additional security features to meet our high standards. 1. Students are blocked from taking control of the screen. 2. The meeting host can mute anyone in the meeting. If you are muted by the host, you cannot unmute your...

    If you need help navigating Zoom, visit the Zoom Help Centerlink off (Open external link)or call the DOE Service Desk at 718-935-5100 for technical support.

  2. Sign Into Zoom. The DOE operates an enterprise version of Zoom. This means it is unique to the DOE. Most of the customizations are not immediately apparent, as they concern security configurations designed to keep students, families, and staff safe. That being said, there are a few differences you, the end user, will notice, including the sign ...

  3. Open your web browser (Chrome, Safari, etc.) Go to nycdoe.zoom.us. link off. (Open external link) Click "Sign In". You will be brought to the DOE sign in page (the same one we use for the InfoHub and other DOE applications) Sign in with your DOE credentials. You will land on your account's profile page, where you can change your profile picture ...

  4. Zoom; Staying Safe. All DOE-issued accounts–including @DOEexternal.nyc accounts–are subject to the NYC DOE’s electronic, security, and privacy policies. This ...

  5. All DOE students and staff will be able to sign onto nycdoe.zoom.us with their DOE email and password, and will be able to use the full complement of features Zoom offers The central DOE account has been pre-arranged to ensure safety and security of all participants, which protects all members of our communities

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  7. DOE employees can use Zoom again. The DOE announced on May 6 that Zoom is available as a safe platform for remote learning, meetings and teletherapy. At the DOE’s request, Zoom made important changes to its platform to address the DOE’s security and privacy concerns. There is no cost for schools, teachers, or service providers to use Zoom ...

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