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About The RIDE. The RIDE paratransit service provides door-to-door, shared-ride public transportation to people who can’t use the subway, bus, or trolley all or some of the time due to temporary or permanent disability.
- Scheduling and Changing Trips
RIDE customers can text 781-980-RIDE (7433) to check the...
- How to Apply for The Ride
RIDE customers enrolled in the income-eligible or Senior...
- The Ride Flex
The MBTA is committed to full and lawful access for...
- The Ride Customer Support
MBTA RIDE NSLC Appeals Board 10 Park Plaza Room 5750 Boston,...
- Account is Funded
Check Your RIDE Account Balance. Official website of the...
- Updates for RIDE Customers
To ensure more reliable service for The RIDE’s customers, we...
- Scheduling and Changing Trips
RIDE customers can text 781-980-RIDE (7433) to check the arrival time for their trip, see a list of upcoming trips, check their account balance, or cancel a trip without having to call The RIDE Access Center (TRAC).
Check Your RIDE Account Balance. Official website of the MBTA -- schedules, maps, and fare information for Greater Boston's public transportation system, including subway, commuter rail, bus routes, and boat lines.
THE RIDE provides door-to-door para-transit service to 58 cites and towns, in lift-equipped vehicles for eligible customers who cannot use subways, buses, or trains.
The Ride (sometimes styled as The RIDE) is the Massachusetts Bay Transportation Authority's ADA paratransit program for people with physical, mental or cognitive disabilities that make it difficult or impossible to ride the MBTA's fixed-route bus, subway, and trolley system. The Ride provides door-to-door service, from vehicle to door.
Phone: 844-427-7433. TTY: 857-206-6569. Official website of the MBTA -- schedules, maps, and fare information for Greater Boston's public transportation system, including subway, commuter rail, bus routes, and boat lines.
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THE RIDE is the MBTA’s paratransit door-to-door service for people with disabilities who are unable to independently use general public transportation. It is an accessible shared ride service for people who are eligible under the Americans with Disabilities Act (ADA) guidelines.