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Utility Warehouse Reviews. 48,989 • Excellent. 4.3. VERIFIED COMPANY. uw.co.uk. Visit this website. Write a review. Reviews 4.3. 48,989 total. 5-star. 69% 4-star. 11% 3-star. 3% 2-star. 2% 1-star. 15% Filter. Sort: Most relevant. AN. Anon. 4 reviews. GB. A day ago. Verified.
Apr 25, 2024 · Should you switch to Utility Warehouse? Find out what Utility Warehouse's energy customers really think of it, and read the Which? review of customer service and more. How do Utility Warehouse's gas and electricity prices compare?
Utility Warehouse Reviews. 46,244 • Excellent. 4.3. VERIFIED COMPANY. uw.co.uk. Visit this website. Write a review. Reviews 4.3. 46,244 total. 5-star. 68% 4-star. 11% 3-star. 3% 2-star. 2% 1-star. 16% Filter. Sort: Most relevant. TH. Theresa. 4 reviews. GB. 3 days ago. Overcharged for energy supply. Most disappointed!
- Customer Service
- Value For Money
- Clarity of Bills
- Complaints
- Ofgem Complaints Data
Utility Warehouse was highly commended for its customer service in our awards. Some 52% of customers said they were very or fairly satisfied with it, including 30% who said they were very satisfied. This was still a way behind the top provider Octopus, which had 69% of customers saying they were satisfied.
It was also well rated for its value for money, with 40% of customers saying they were very or fairly satisfied. Of these customers, 24% said they were very satisfied – the highest percentage for this in our survey. This compares to 53% satisfied for the top supplier, Octopus, of which 21% were very satisfied. However, more customers answered ‘don’...
Bills was one area where Utility Warehouse performed poorly, with the lowest percentage of customers who said their last bill was very or fairly easy to understand at 59%. This compares to 86% for Octopus and 76% for the second-best supplier Bulb Energy. Again, this could be because bills can include multiple services, and this is potentially borne...
Utility Warehouse has an excellent record on complaints, according to the latest data from the energy regulator Ofgem for the second quarter of 2022. It had the second lowest number of complaints per 100,000 customer accounts of all the suppliers in our survey at 743 – the lowest was 662, received by Octopus – and had the best results for resolving...
Notes: Data is for the second quarter of 2022. Along with customer satisfaction and complaints, we normally evaluate energy suppliers’ tariffs but as you can’t currently save money by switching from your supplier’s standard variable tariff, which in most cases will be set at the level of the Energy Price Guarantee from 1 October, comparing supplier...
- Cathy Hudson
1.5 Rating 379 Reviews. 12 %. of reviewers recommend Utility Warehouse. Company Reviews Questions. Shipping & Delivery. Delivery Methods. Postal Service, Courier, Own Driver. Customer Service. Communication Channels.
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Do you agree with Utility Warehouse's 4-star rating? Check out what 48,838 people have written so far, and share your own experience.
May 3, 2024 · More than 47,000 reviews have been posted, 68% of which give the supplier a 5-star rating. What tariffs does Utility Warehouse offer? Utility Warehouse offers fixed and variable rate tariffs for dual fuel, electric-only and gas-only customers.
