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Customer Account Services Information. You may pay bills at www.houstonwaterbills.org email us at customer.service@houstontx.gov or call us at 713-371-1400 between 8:00 am and 7:00 pm Monday through Friday.
Customer Account Services (CAS) provides customer information, billings, credit, collections, and all meter-associated services to water and wastewater utility customers within the City of Houston.
Here you can pay your bills using multiple payment methods, view account transactions, print prior bills, lower your bill by managing your water usage.
Under Mayor John Whitmire’s leadership, Houston Public Works is bringing forth its plan to provide customers with accurate water bills and enhanced customer service while tackling structural issues aimed at restoring public trust through transparency. Find Out More.
Conserving water goes beyond saving money, it ensures clean water for generations to come. Houston Water’s Conservation team offers tools, programs, and resources to help customers conserve one of our most precious resources – water. Conserve Now!
Contact City of Houston Water Customer Service Have a Question, Issue or Comment? Main Customer Service Physical Address: 611 Walker Houston, Texas 77002 832-395-2500 pwe.director@houstontx.gov. Emergency (24 hours - broken water main or pipeline, etc.) 713-843-5483
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Save water and money by switching to a low-flow showerhead. If interested in a FREE water-efficient (1.25 gpm) showerhead, please contact WaterConservation@houstontx.gov. Available while supplies last, limit two per household.
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related to: water customer service houstonWe Prioritize Water Stewardship To Bring You Sustainably Sourced Drinking Water. Sustainably Sourced Bottled Water Isn't Impossible. It's What We Do.
