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Oct 1, 2023 · OTC benefit questions. Call OTC Health Solutions at 1-833-331-1573 (TTY: 711). You can speak with an agent 9 AM to 8 PM local time, Monday through Friday. Order a catalog. Call Member Services to order a printed copy of your OTC catalog or call the number on your Aetna member ID card. Contact Member Services.
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CVS® makes it easy to redeem OTC benefits. Pay nothing out of pocket* for select over-the-counter (OTC) eligible products if your plan includes an OTC benefit. Find a store to shop with benefits. Redeem Wellcare benefits. Redeem OTCHS benefits.
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CVS
Aetna Health members, log-in securely to your account to access all of your health and benefits information, or get your user name and/or password if you've forgotten it. First time users can also sign up and register for an account.
You can obtain your OTC items at select approved participating OTCHS-enabled CVS Pharmacy® or Navarro® stores. To find your nearest location, go to cvs.com/otchs/myorder/storelocator.