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Contact us on our dedicated customer care numbers, available 24x7 for your assistance. You can also seek support for your queries through WhatsApp.
Submit questions for Air India customer support or provide feedback about our services.
Find answers to frequently asked questions about refunds, cancellations, rescheduling flights, self-catering accommodations and payments.
We have a customised customer service plan for travellers commuting to and from the US. Enjoy swift responses and complaint resolutions, best offers, and more.
At Air India, our goal is to resolve customer concerns promptly. Our customer service team is supported by authorities dedicated to helping resolve grievances. Here are the steps to submit a complaint—and escalate it if necessary: Submit your grievances to our customer service portal.
Have a question about travelling with Air India? Ask customer service—anytime, 24/7. Contact Us Details
May 25, 2022 · If your ticket was issued after 25 May 2022, head to the manage booking section to request a refund. For a refund of tickets issued by the Air India city booking or airport office, kindly contact your nearest Air India reservation office.
May 3, 2024 · Air India has several global customer care centres to choose from based on your location. In the UK, it’s +44 0800 048 9254 and in the US, it’s +1-888-634-1407. Both are toll-free.
Whether you need information about your flight, assistance with reservations, help with lost or damaged luggage, have questions about the frequent flyer program, or need to get in touch with customer relations, Air India has you covered.
AIR INDIA EXPERIENCE. LOYALTY. SUPPORT. Check the status and details of open customer service cases.
