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  2. Eligible digital and Home Delivery subscriptions billed through The New York Times can be cancelled using your account. In the Subscription Overview section of your account, s elect Cancel your...

    • Overview
    • Cancelling by Phone
    • Cancelling by Chat
    • Cancelling Auto Renewal and Removing the App

    The most reliable way to cancel your New York Times subscription, whether it's digital or print, is by phone or online through the newspaper's chat function. Once you're speaking to a representative, provide your 9-digit account number and personal details. State clearly that you want to cancel the subscription and pay any outstanding balance on yo...

    Call 1-866-273-3612 if you live in the United States.

    This 800 number is free to call from anywhere in the United States. The hours of operation are Monday through Friday, 7am – 10pm ET, and Saturdays and Sundays, 7am – 3pm ET.

    If you run into trouble with this phone number, try calling the general Customer Care line at 1-800-591-9233.

    You may notify the New York Times to cancel at any time during your subscription.

    Use a regional phone number if you're an international customer.

    If you live outside of the United States and need to cancel a subscription, you'll need to contact the newspaper through a regional phone number. You can find a list of international phone numbers and hours of operation at

    Log into your digital account on the New York Time's homepage.

    Navigate to the newspaper's homepage, then click the blue button in the top right corner that says "Log In." Input your user name and password, then click the blue "Log In" button under the password box.

    Navigate to the "My Account" menu.

    Once you're logged into your digital account, click on "My Account" at the top right of the page. This allows you to access your current account information. A drop down menu will appear when you click on it.

    Click "Purchase History" and then "Cancel."

    Clicking "Purchase History" will bring up another set of options. Click "Cancel" from the menu. You will be taken to a page that says "Cancel My Subscription" at the top.

    Deactivate the automatic renewal function, if needed.

    If your subscription was through a third party like iTunes, you will need to turn off the auto renewal function manually. If your subscription was through The New York Times directly, auto renewal won't be an issue, because your account becomes deactivated once you cancel your subscription.

    Log into your iTunes account.

    Then click on the Account link on the right side of the page. Enter your Apple ID and password, then click "Account Info." Mouse over to the Settings area, then click the "Manage" link next to "Subscriptions." Click the name of the publication, then set the Auto Renewal button to "Off."

    If you use a third party other than iTunes, you'll need to follow a similar process through their platform.

    Remove the app from your phone.

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  3. account.nytimes.com

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