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  2. Find the best way to get in touch with Cox Communications for your account and services. Chat, call, visit a store, or check online for self-help tools and forums.

    • Tips For Managing Your Cox Internet Service
    • Cox Outages
    • Contact Cox Tech Support

    A good internet connection at homeis more important than ever now that millions of Americans are working from home and taking classes online. Follow these helpful tips to ensure your Cox internet is fast and reliable when you need it most. Monitor your data usage: Activities that use the most amount of data include streaming 4K and HD video content...

    You can check if your area is experiencing a service outage through the Cox App SmartHelp. The app also provides 24/7 tech support. Cox provides customers with access to their outage mapto see if your problem is widespread or internal.

    Cox offers customers the Cox Complete Careservice that is available 24/7. Having trouble with your cable receiver? You can follow the step-by-step instructions here or the company also provides a service of YouTube self-help videos like this oneto restart your Cox Contour TV receiver. If you want to talk to a tech on the phone, call (800) 234-3993.

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  4. Cox sales representatives are available Monday through Friday from 8am to 8pm, and on Saturday from 9am to 6pm. You can contact Cox customer service online or over the phone. Alternatively, for offline help, visit a Cox store. Call 833-900-2780. View Cox Plans.

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