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Our mystery shops and resident surveys deliver the objective, in-depth data you need to understand your on-site team’s performance. You’ll discover where people need improvement, what they’re doing well and what they could be doing even better.
Ellis contracts with independent mystery shoppers to conduct apartment mystery shopping projects in all 50 states nationwide for some of the largest apartment management companies in the U.S. Since 1984, mystery shoppers like you have completed over 600,000 shops and counting.
Ellis’ mystery shops give all of the data and reporting you need to monitor your leasing performance and measure it against your established expectations, historical performance, and the performance of other properties, companies, and markets across the country.
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We have many resources for Mystery Shoppers available online once you log into your Ellis independent contractor mystery shopper account. A staff member is available to help and can most efficiently respond when contacted through the “white envelope” associated with each shop project on the shopper dashboard.
Sep 20, 2019 · Many of your questions can be answered right on the shopper profile page. Click “Things I Should Know” for shopping tips and FAQs. On the initial login page, you can also find links to numerous instructional videos on the right side of the page, including help with video shops.
Current Mystery Shoppers. If you are already a mystery shopper on the Reality Based Group online system, please log in.
Ellis Mystery Shoppers, Irving, Texas. 14,570 likes · 44 talking about this · 24 were here. Ellis Partners in Mystery Shopping (EPMS) is the leading nationwide mystery shopping for the multifamily...
Ellis specializes in Apartment Mystery Shops, Resident Surveys, and Online Training for the multifamily industry to improve Customer Experience.
