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Aug 16, 2020 · Based on the error message, this error is related with WAM error, given this situation, it is recommended that you may try to update and clear the Trusted Platform Module (TPM), it will reset your security processor to its default settings.
Feb 28, 2023 · Fix Microsoft Teams error code 80090016, Your computer's Trusted Platform Module has malfunctioned by following this working solution.
Jun 19, 2020 · I have already tried clearing TPM on both windows and bios, deleting everything inside the NFC folder, disabling ADAL on the registry, rebooting, reinstalling Teams and some more. I can normally add the account to my windows accounts and use it on Outlook, but Teams just doesn't like it.
Oct 16, 2023 · The error code 80090016 is a standard error in Microsoft Teams and Outlook that indicates a malfunction of the trusted platform module. Here are some steps you can try to resolve this issue: Clear the Teams cache: Fully exit the Microsoft Teams desktop client.
Jan 27, 2021 · How to Fix Teams Error 80090016: Trusted Platform Module Has Malfunctioned. ⇒ Quick Workaround. Teams error 80090016 affects only the desktop app. So, you should be able to log in through the web app. Use this quick workaround if you’re in a hurry and you need to quickly log in to your Teams account.
Oct 31, 2023 · These are key causes. Let’s proceed with troubleshooting methods to resolve this issue. 1. Remove Microsoft Office credentials from the credential manager. As previously stated, this error is due to an issue with Microsoft login credentials.
Dec 19, 2023 · The error on MS Teams with error code 80090016 with the message Your Computer’s Trusted Platform Module has malfunctioned can lead to difficulties in signing in. The app won’t allow you to sign in until the error code is resolved.
Mar 17, 2024 · Fix the issue manually. If your users encounter errors when they try to sign in to Microsoft Teams, use the following steps to troubleshoot the problem. Run the Teams Sign-in diagnostic. Note. This feature requires a Microsoft 365 administrator account.
May 10, 2023 · If you run into error code 80090016 (Keyset Does Not Exist) while trying to use Outlook, Teams, or any other Microsoft app, then this is likely because Trusted Platform Module (TPM) has become malfunctioned. The TPM is a specialized chip located on almost every modern motherboard.
Dec 29, 2021 · If some of the cache files got corrupted, clearing the cache should iron error 80090016. Close the Teams app completely. Right-click the Teams icon in the taskbar and hit Quit. Type in %appdata%\Microsoft\teams in the Windows search bar.
