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For critical situations, please first create a ticket through the support portal to attach diagnostic information and call us using the above contact numbers for immediate attention. Need even faster support? Learn more about the available FortiCare Technical Support services options and program.
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FortiCare Technical Support Service is a per-device support service, and it provides customers access to over 1,800+ experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities.
Sep 29, 2022 · If you do not change the password of your Fortinet account, the account will get in a locked status. Unlocking a locked account is a very simple procedure: To unlock your account, you can simply use the “Forgot Password?” link on the site. After setting a new password, you will be able to login to your account again.
