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  1. Access digital copies of your policy documents & bills. Policy and billing email and text notifications. Contact your agent with one touch. Make policy changes. View your policy claims & payment history. Manage your Mercury Insurance account from anywhere and on almost any device.

  2. Get instant access to your digital ID cards, make policy changes, and much more! Report a Claim. Get the assistance you need by filing a claim online 24/7 or call the claims hotline at (800) 503-3724. Why choose Mercury? 24/7 Claims.

  3. Please begin by entering your policy number below which can be found on your Mercury bill, Proof of Insurance ID card or your Insurance Declaration document. Mercury Customer can make a one-time payment online or sign up for automatic bill pay.

  4. User Account. Password ...

  5. Enter your email address and password to log in and access your account.

  6. Paying your Mercury bill online is fast, easy, and secure! Please enter your Policy Number and Customer ID as shown on your most recent statement.

  7. You can file a claim 24 hours a day, seven days a week with Mercurys automated digital experience. Just follow the onscreen directions and you’ll be on your way to filing an auto or property claim in no time.

  8. Pay your bill quickly and easily online through your customer portal account, or you can make a one-time online payment. Make a Payment. Send it by mail. Make your check or money order payable to Mercury Casualty Company. Please add your policy number to your check or money order so we can properly credit your account. Send payments to:

  9. To make a payment, log in or register your account online. If you have a question about your bill or payment, please call (800) 503-3724. Claims. You can file a claim 24 hours a day, seven days a week with Mercurys automated digital experience, or call (800) 503-3724. Customer service.

  10. Feb 28, 2018 · Log In. To log in to the User Portal, enter your username and password. A Multi-Factor Authentication call will be placed, a text message will be sent to your phone number, a notification will be sent to the Microsoft Authenticator mobile app, or you will be prompted for a verification code.

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