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  1. 8 a.m. – 5 p.m. Who We Are. The Franklin County Department of Job and Family Services provides workforce development and family support programs that improve the quality of life for Franklin County residents. Cash Assistance. Child Care. Emergency Assistance (PRC) Find Work. Food Assistance. Medical Assistance.

  2. Social Services - Columbus Metropolitan Library. We provide social services assistance to the community in partnership with other organizations. Have questions? Contact us. We host many organizations in our locations and staff also refer customers to outside agencies, partners and services. EMAIL US. Speak to a Social Worker.

    • Phone: 1-844-640-Ohio
    • Phone: 614-233-2381
    • Phone: 614-212-1800
    • Phone: 1-800-324-8680
    • Phone: 1-866-320-8822
    • Phone: 1-866-386-3071
    Option 2– Medicaid, Food or Cash Assistance benefits
    Option 3 – Ohio Benefits website
    Option 4– Managed Care Plans or questions about Medicaid Covered Service
    Option 5– EBT or EPPIC Cards

    Medicaid Transportation is a service that is provided to all Medicaid eligible customers that reside in Franklin County that do not have transportation to and from medical appointments. All doctors offices and medical facilities must be a Medicaid provider. The Transportation Unit is open Monday through Friday from 7 a.m. to 5 p.m. (except County h...

    The Workforce Development Customer Access Line provides customers access to information on Ohio Works First (OWF) Cash Assistance benefits and case inquires, OWF and Able-Bodied Adults Without Dependents (ABAWD) work activity requirements, and the new Comprehensive Case Management and Employment Program. The Workforce Development Department is open...

    Have a question about applying for Ohio Medicaid? Are you enrolled and need to find a provider in your area or need assistance with selecting a Medicaid Managed Care Plan? The Ohio Medicaid Consumer Hotline has representatives who can help. Get connected by calling our toll-free phone number.

    Please call customer service if you believe your EPPICard MasterCard® or PIN has been lost or stolen, or that someone has transferred or may transfer money from your available funds without your permission. Customers needing to activate their new EPPICard should call the EPPICard Customer Service phone number or log onto www.EPPICard.com.

    Immediately call customer service if you believe your electronic benefits transfer (EBT) card, known as your Ohio Direction Card, has been lost, stolen, or damaged; if you think someone else might have learned your secret PIN; or if you believe there was an inaccurate transaction made to your account. You can also report issues online by logging on...

  3. Contact Information. Name. Columbus Social Service Department. Address. 30 East Broad Street, Fl 32. Columbus , Ohio , 43215. Phone. 614-466-2100. Other Social Services Departments Nearby. Franklin County Social Service Department. East Fulton Street, Columbus, OH - 0.6 miles.

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  5. Assistance Programs Resources. Ohio state agencies work to ensure every Ohioan and every family can meet their basic needs, develop, thrive, and contribute.

  6. Search by Location or Service. LSS offers services to provide for the basic needs of all people. Through our programs, we reach 26 counties in Ohio.

  7. Use findhelp.org to find free or reduced cost social service programs in Ohio. If you need help with food, housing, transit, health, education, work, care, goods, money, or legal issues, choose your city below.

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  2. Learn about the locations, phone numbers of nearby social services. Get information on nearby emergency assistance and financial services.

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