Search results
May 3, 2017 · Go to alaskaair.com and sign in. Go to the My Account Page and click on the "Discount and Companion Fare Codes" link on the left side. It will show your codes and expiration dates. The new one comes when the old one expires.
Sign In. Search for a reservation. Last name. Confirmation code or e-ticket # View or change your reservation from your mobile device.
People also ask
How do I update or change my name on Alaska Airlines?
How do I Change my Alaska Airlines ticket?
When can I check-in for my Alaska Airlines Flight?
How do I get a discount code for Alaska Airlines?
- General Guest Pass Questions
- Shopping/Ticketing A Guest Pass
- Monitoring Flight Loads
- Changes/Refunds For Guest Passes
- My Account/Mileage Plan
- At The Airport
Who should I contact if my question is not answered in this document?
Contact the employee who gave you the Guest Pass Certificate.
Where can I travel on a Guest Pass?
Guest Passes are valid for travel system wide on Alaska Airlines and flights operated for Alaska Airlines by Horizon Air, and SkyWest.
How do I use my Guest Pass Discount Code?
Your Guest Pass Discount Code can be used on alaskaair.com to purchase a reduced fare standby ticket. Go to www.alaskaair.com and enter your Discount Code in the "Discount Code" field. This allows you to view flights and discounted fares as well as flight availability when shopping. You can only purchase tickets 90 days or less from your desired date of travel.
How soon before I travel can I purchase my Guest Pass ticket?
Guest Pass tickets can be purchased up to 90 days prior to your desired date of travel. You may shop for flights as far out as you like, but you'll only be able to purchase your ticket within the 90-day window.
After purchasing my Guest Pass ticket, how long do I have to complete travel?
Once you've purchased your ticket on alaskaair.com, you have 90 days to complete your travel. If travel isn't complete within the 90-day window, you can request a refund for your ticket.
Can I use a Guest Pass for travel in the First Class cabin?
Guest Passes are only valid for travel in the Coach Class cabin.
How often should I check flight loads?
As your departure date approaches you should monitor your flight loads for changes. Flights can look good up until the day of departure and then change dramatically. We recommend that you monitor your flights closely the day prior and the day of travel.
What information will I need to retrieve my itinerary on line?
To review your itinerary use the View/Change Flightsfunction found on the home page. Enter your last name and Confirmation Code or e-ticket number to retrieve your itinerary. The flight load indicator will display the current flight loads.
Can I change my ticket if I am unable to travel?
If you are unable to travel you can change itineraries at alaskaair.comanytime prior to your scheduled departure. The departure city must remain in the in the same country of origin.
Can I change my ticket after my original travel date has passed?
You can change your ticket after the original travel date has passed at alaskaair.com. Use your confirmation code for up to 7 days after your original flight departure. After 7 days has passed, use the ticket number to access your monetary value and create a new itinerary (with similar routing) or request a refund.
Do I have to pay a fee for Guest Pass changes?
There are no fees charged for changes to Guest Pass itineraries.
Can I earn miles when traveling on a Guest Pass?
Guest Pass tickets are not eligible for mileage accrual.
Can I use my miles or money to upgrade?
Upgrades are not allowed when traveling on a Guest Pass.
Can I use a Guest Pass on EasyBiz?
No, Guest Pass tickets may not be purchased within EasyBiz. Use alaskaair.comto complete your purchase.
When do I need to be at the gate and when will my seats be assigned?
Standby travelers must be checked in and available to board at the designated boarding gate at least 40 minutes before posted departure for all flights. Allow sufficient time for screening at security check points and to reach distant boarding gates. Standby passengers are cleared for the flight and given seat assignments once all confirmed passengers have checked-in. Please remain in the gate area and wait for your name to be called. Failure to do so may cause the gate agent to bypass your n...
What do I do if I’m asked to deplane after boarding the aircraft?
In rare instances after boarding, a Guest Pass passenger may be asked to deplane to provide a seat for a confirmed passenger or for a standby passenger with a higher boarding priority. If asked to leave the aircraft, please do so quickly and without comment.
What should I do if I’m not assigned a seat?
Every effort will be made to accommodate you on your choice of flights, however our confirmed passengers have priority over standby passengers. If you choose to stand by for a later flight, advise the gate agent so they can activate you on the standby list for the next available flight.
In order for your credit card miles to post to your Mileage Plan™ account, the name on your credit card must match the name listed in your Mileage Plan™ account. If you've updated or changed your name with your card issuer, please contact Alaska Airlines customer care at 1-800-654-5669 to have it updated in your Mileage Plan™ account.
You can view your companion fare code's expiration date by logging into your profile and viewing the "Discount and companion fare codes" section. The expiration date cannot be extended, and once your discount code has expired, it cannot be exchanged.
Use miles for award travel to over 1,000+ worldwide destinations with one world ® Alliance and Global Partner airlines. All Mileage Plan award travel must be booked through Alaska Airlines. Award travel with our partners can be booked online. Start by browsing our award charts to see how many miles you need to redeem for travel. Book a flight.
On Alaska marketed and operated flights, your base miles are always equal to actual miles flown, with a minimum 500 base miles earned. For example, as an MVP Gold you receive a 100% bonus on base miles earned. If your Alaska flight was 500 miles, you'll earn 500 base miles, and 500 miles for the 100% MVP Gold bonus.
