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      • How it works for a client: - Head to the clinic's online booking site. - Book a visit with a practitioner that uses Jane and offers Online Appointments. - Download the **Jane Online Appointments iOS App.** - **Exit the App, and tuck it away for safe-keeping (you will not need to access it again unless an update is required).**
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  2. If you’re away from your clinic and you need to access Jane, you’re in luck: Jane works on the go too. You can access all of Jane’s features through your smartphone. Simply open your phones web browser and enter your clinics URL to load the app.

  3. To join your session on an iPhone or iPad, hop over to the following guide: Using Your iPhone/iPad for 1:1 Online Appointments (For Clients). There are two ways you can begin your 1:1 Online Appointment. 1. Join via Email Appointment Reminder.

    • What Browsers and Devices Are Currently supported?
    • Are 1:1 Online Appointments Secure and PIPEDA & Hipaa Compliant?
    • Will I Be Able to Record Audio Or Chat Communication?
    • Does Jane Offer Online Appointments For Groups?
    • Is The Consent Form Shown Prior to The Session modifiable?

    1:1 Online Appointments is currently supported and best experienced on a computer, laptop, or Android device with Chrome. If you’re on an iOS device (iPhone, iPad) you will need the Jane Online Appointmentsapp which is available on the Apple App Store. Check your internet connection at fast.com. You will need a result of 15Mbps or higher. If you’re...

    Yes, all calls are GDPR, HIPAA, and PIPEDA compliant. To learn more, check out our Online Appointments and Privacy Laws guide.

    Video, audio or chat communication cannot be recorded during a 1:1 Online Appointment session. This approach ensures that this feature remains HIPAA compliant and addresses major privacy concerns around Online Appointments posed by clinics.

    Yes, we do have an Online Appointments for Groups feature which is available at $15 per month per practitioner. You can read more about our Online Appointments for Groups feature here.

    Due to the rapid nature of the initial launch of Jane’s 1:1 Online Appointments, the consent form that is shown prior to the session is not modifiable at this time. There may be additional consent requirements set out by your local regulatory body and we recognize the importance of ensuring that this form can be customized. Although unavailable rig...

  4. Online Appointments with Jane allows you to offer secure telehealth video sessions fully integrated into your Jane account. Secure & HIPAA-compliant data transfer. Jane’s telehealth feature is built within Jane’s secure infrastructure and is designed from the ground up to be secure.

  5. How it works for a staff member: - Login to your Jane account. - Set up an Online Appointment treatment type and book a client for an Online Appointment. - Download the **Jane Online Appointments iOS App.**.

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