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      • We're here to assist you any way we can: Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time) 503-574-7500 800-878-4445 (TTY: 711) Log into or register for your myProvidence account for assistance with: Benefits, claims, eligibility, premiums, finding a doctor in your plan, and other inquiries. Log in to contact Customer Service
      www.providencehealthplan.com › individuals-and-families › customer-support
  1. Providence Health Plan Customer Service. P.O. Box 4327 Portland, OR 97208-4327. Local: 503-574-7500 TTY: 711. Toll free: 800-878-4445 TTY: 711. Hours of operation: Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time) Log into or register for your myProvidence account for assistance with:

    • Members

      Get access 24/7 to your secure health management member...

  2. We can help if you have questions about billing or financial assistance. Find contact information here.

  3. Get access 24/7 to your secure health management member portal. We make it easy to find a primary doctor or medical home you ’ ll love. Understand when and where to receive different types of care. Learn about your drug coverage, our claims process, and costs for services.

  4. If you need information or help, don't hesitate to reach out to us at 1-800-878-4445 (TTY: 711) Monday – Friday 8 a.m. to 5 p.m. (Pacific Time). Prefer to write to us? Fill out the form below and a Provider Relations Representative will connect with you. Provider type* First name. Last name. Email Address. Phone number. City, state, zip code.

  5. Patients with questions or concerns about their medical bills are encouraged to contact us to see what options may be available to help them, including financial assistance. Our financial counselors can help you: Try Our Eligibility Calculator. Schedule an Appointment with a Financial Counselor.

  6. Understanding Your Medical Bill. We can help you understand your bills, navigate the billing process and easily make payments or access financial assistance. Learn More. Contact Resources. To easily access the billing support you need, visit our contact resources directory.

  7. Our team of experts is here for you. Providence Health Plan Individual & Family enrollment help. For questions about choosing or enrolling in an Individual & Family plan, please contact our Sales team. Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time) 503-574-6505. 877-846-8525 (TTY: 711) No time for a call? No problem.

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